Cctv Fast Administrator

4 months ago

Beeston, United Kingdom EMCS Full time

**We are now hiring for the below role**:
**CCTV FAST Administrator**

**Salary: £22,774 + Monthly bonus of up to £150**

The FAST Administrator position is a pivotal role within EMCS, you will be responsible for analysing trends in CCTV signals to ensure that all sites that we monitor are performing effectively and securely.

Main duties:

- Running reports and analysing data daily.
- Using collated data to target high signalling sites/cameras.
- Helping to facilitate all False Alarm Policies in place.
- Testing the functionality of VSS sites remotely, checking they are working and taking the appropriate action when they are not.
- Using the false alarm filtering analytical platforms to ensure the best possible service can be provided to our customers.
- Working alongside installers to bring down the alarm traffic sent from monitored VSS systems.
- Utilising all tools and services to drive down excessive and nuisance VSS traffic. Undertaking the daily administration of VSS record’s such as:
- Adding/amending/updating Key Holder details.
- Adding/amending/updating schedules for arming and disarming purposes.
- Any other admin duties that are applicable.

**What training is offered?**

Ongoing training will take place throughout your career, making sure you are up to date on all new technologies and policies within the CCTV monitoring sector.

**What are the hours?**

The position is Monday - Thursday 09:00 - 17:30 and Friday 09:00 - 17:00

**What skills would I need?**
- Customer Service.
- Strong organisational skills.
- Effective verbal and written communication skills.
- Accuracy and attention to detail.
- The ability to work on your own initiative and as part of a team.
- A methodological approach to problem solving.

**What we offer**
- Workplace progression, allowing you to grow with the company.
- Monthly bonus structure linked to KPI’s.
- Annual attendance bonus
- Friendly work atmosphere
- Ongoing training

**Additional Information**

Due to industry standards all successful applicants will be vetted to BS7858 which includes a police check, financial check and a 5-year working history.

**Job Types**: Full-time, Permanent

**Salary**: From £22,774.00 per year

**Benefits**:

- Company events
- Company pension
- Free parking
- On-site parking

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme
- Yearly bonus

Ability to commute/relocate:

- Beeston: reliably commute or plan to relocate before starting work (required)

**Education**:

- GCSE or equivalent (preferred)

Work Location: In person

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