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Cctv Fast Administrator
3 weeks ago
**We are now hiring for the below role**:
**CCTV FAST Administrator**
**Salary: £22,774 + Monthly bonus of up to £150**
The FAST Administrator position is a pivotal role within EMCS, you will be responsible for analysing trends in CCTV signals to ensure that all sites that we monitor are performing effectively and securely.
Main duties:
- Running reports and analysing data daily.
- Using collated data to target high signalling sites/cameras.
- Helping to facilitate all False Alarm Policies in place.
- Testing the functionality of VSS sites remotely, checking they are working and taking the appropriate action when they are not.
- Using the false alarm filtering analytical platforms to ensure the best possible service can be provided to our customers.
- Working alongside installers to bring down the alarm traffic sent from monitored VSS systems.
- Utilising all tools and services to drive down excessive and nuisance VSS traffic. Undertaking the daily administration of VSS record’s such as:
- Adding/amending/updating Key Holder details.
- Adding/amending/updating schedules for arming and disarming purposes.
- Any other admin duties that are applicable.
**What training is offered?**
Ongoing training will take place throughout your career, making sure you are up to date on all new technologies and policies within the CCTV monitoring sector.
**What are the hours?**
The position is Monday - Thursday 09:00 - 17:30 and Friday 09:00 - 17:00
**What skills would I need?**
- Customer Service.
- Strong organisational skills.
- Effective verbal and written communication skills.
- Accuracy and attention to detail.
- The ability to work on your own initiative and as part of a team.
- A methodological approach to problem solving.
**What we offer**
- Workplace progression, allowing you to grow with the company.
- Monthly bonus structure linked to KPI’s.
- Annual attendance bonus
- Friendly work atmosphere
- Ongoing training
**Additional Information**
Due to industry standards all successful applicants will be vetted to BS7858 which includes a police check, financial check and a 5-year working history.
**Job Types**: Full-time, Permanent
**Salary**: From £22,774.00 per year
**Benefits**:
- Company events
- Company pension
- Free parking
- On-site parking
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus scheme
- Yearly bonus
Ability to commute/relocate:
- Beeston: reliably commute or plan to relocate before starting work (required)
**Education**:
- GCSE or equivalent (preferred)
**Experience**:
- Customer service: 1 year (preferred)
- Administrative experience: 1 year (preferred)
Work Location: In person
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