CNC Business Support Apprentice

4 weeks ago

Norwich, United Kingdom South Norfolk and Broadland District Council Full time

Other Information - Fixed Term for 2 Years

Love being busy, working in a fast-paced operational team?

Role Snapshot...

You will be friendly, polite, and professional. Every day will bring a variety of work so you will need the ability to multi-task, with an excellent telephone manner and enjoy problem solving. This role will never be dull and there will always be plenty to do

What you could be part of...

Whilst also ensuring that our systems are maintained to the highest standard to enable the Councils to meet their statutory obligations to protect, enhance and keep our communities safe and vibrant.

Working at the Council enables you to be part of an organisation which is proud to deliver high-quality, customer focussed services. Our success comes from us being commercially astute and business-like. Continuous improvement is also vital, and we challenge ourselves to develop new and innovative ways to improve the services that make a real difference to people's lives.

What you'll be doing...

*Assisting with all incoming communication
*Provide administrative support to the services of the directorate(s).
*Checking and verifying customer requests, updating, and maintaining computer systems as necessary.
*Raising sales ledger invoices and purchase orders and undertaking reconciliation and goods receipting as required.
*Assist in the implementation of new and improving existing office systems, to meet the overall directorate objectives and service area requirements.
*Responding to routine correspondence and enquiries from members of the public, suppliers and staff
*Provide document scanning and indexing services.
*Study for a technical qualification with the professional body - Level 3 in Business Administration.

You must have...

*Good general level of education including GCSE Maths & English, grade 4 (C) or above or equivalent
*Some basic administrative experience in a similar or related role or a basic knowledge of chosen apprenticeship
*Demonstrable interest and enthusiasm for the areas in which the apprenticeship is based
*Good IT skills with a knowledge of a range of computer packages e.g. Microsoft Word, Excel etc.
*Evidence of confident communication skills and telephone manner

What's in it for you...

Why Work For Us?

Do you want to know more about why our staff work for us? Our website has a fantastic why work for us section where our staff tell us what makes working for the Councils so special.

What Flexible and Agile Working Arrangements do we Offer?

The Councils understand the importance of operating a work life balance in the modern world. The Councils operate a flexible working policy and agile working options available for employees where operationally possible.

What Roles Do the Councils Offer?

The Councils operate a vast and diverse number of services for our residents, so with this comes a vast and diverse amount of job roles within the Councils. Our website has a great graphic showing all our job families and roles within the Councils. From here you can plan your career with the Councils or get some ideas on other roles that you may be interested in.

What Benefits do our Employees Receive?

View all our amazing staff benefits on offer for our employees. Our website has a brilliant benefits section allowing you to see the range of discounts, exclusive offers and total rewards our employees receive. Make sure you stop by to find out more information.

What Employer Accreditations do we Hold?

The Councils have a range of employer accreditations that we have worked very hard to achieve. Our website has a full descriptive list of all our current accreditations and what this means for our employees.

What Wellbeing Support do our Staff Have Access to?

The Councils want to ensure all our employees have a safe comfortable place to work, ensuring that employees feel empowered to actively manage their own wellbeing both at work and at home. The Councils have a large wellbeing section available on the website outlining our commitment to the wellbeing of the employees of the Council.

Where are we advertising?

Advertising Internally and Externally

Key Information:
If you any questions about the role, then please don't hesitate to contact the recruiting manager or the HR Team, who will be happy to answer any questions on the role or the Councils.

Closing date: 1 March 2023

The Councils re

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