Customer Care Representative

3 days ago


Surrey, United Kingdom Pod Talent Full time

_Are you interested in working for an established company with a great historical background and contributing towards a more sustainable world?_
- Pod Talent is happy to be working with a great chemical next-day distribution company who are well known in the industry and working closely with a high number of customers. They are looking for a customer care representative who is willing to have morevisibility and happy to face new challenges._
- What you will do:_
- _Processing orders, complaints, returns, credits, and managing customer’s accounts_
- _Identify customers’ needs and supporting them with sales and offering them the best solution to solve any issue._
- _Building and maintaining a strong relationship with the customers through open and honest communication._
- What they are looking for:_
- _At least 2 years of experience in a customer service position with a B2B role._
- _Ability to quickly adapt to different characters and personalities or different situations, multitasking, and prioritising._
- _Familiarity with any CRM system and Microsoft Office suite._



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