Payroll and Employee Services Support Officer

2 days ago

Durham, United Kingdom All Temps Recruitment Full time

**Job description**:
**RESPONSIBILITIES**
- Support and assist Assistant Payroll and Employee Services Officers to meet their duties and responsibilities.
- Work as part of a cohesive team to provide an efficient and effective helpdesk service to customers and employees, which includes dealing with a wide range of customer queries regarding a multitude of issues relating to the HR function.
- Input/upload, checking and reconciling of complex Payroll changes, in line with set deadlines to ensure all employees are paid accurately and on time.
- Undertake all work associated with the preparation of temporary payroll elements - including calculating, coding and payment of timesheets, mileage claims and other salary adjustments.
- Processing, balancing, and costing monthly payrolls.
- Create and issue contractual documentation and answer associated enquiries on terms and conditions of appointment in line with the Local Collective Agreement, including appointments for casual workers, apprentices and redeployment appointments
- Where appropriate assist with manually calculating salary information where over/under payments have been made to correct payments.
- Compliance with HMRC reporting requirements via FBI (file by internet) to produce, reconcile and provide monthly salary reports to HMRC.
- Liaise with HMRC, Tax Office, Pension Organisations responding to a range of queries in relation to salaries, tax, NI, pension contribution bands etc.
- Local Government Pensionable Pay calculations - calculated for all DCC leavers this includes employees accessing their benefits as well as those transferring pension contributions to other Schemes.
- Assist with the implementation of pre-planned Resourcelink system developments - i.e. pension and salary increases and Year End processes
- Liaising with external customers (Bureau customers/Academies) in line with SLAs requiring specialist knowledge of external customer requirements including a range of different conditions of service and payroll arrangements.
- Reconcile and create reports for payroll and third party payments for external customers.
- Maintaining the Resourcelink system to ensure that new posts are created with the correct service profiles, attached to the correct hierarchy and that relevant pay elements are attached in line with the correct conditions of service.
- Production of statistical returns - collating, sorted and recording data.
- Assist where required in internal auditing processes to ensure we are operating efficiently and effectively.
- Accurate recording and maintenance of all HR systems (including Resourcelink and SSID), including requesting new posts where required, recording salary protections, service profiles and increments due.
- Undertake all work associated with the preparation of temporary payroll amendments, including timesheets, mileage claims and other salary adjustments.
- Liaise closely with other service areas and outside bodies regarding the adherence of service operating procedures and payroll deadlines including IT Service providers, HMRC and the Audit Commission.
- Assist in the undertaking of special projects within the team as directed, including research and data collection.
- Assist in the monitoring and auditing of conformance with policy, procedures and management system requirements.
- Creating and maintaining detailed procedural notes.
- Be actively involved in continuous improvement projects, team meetings and training as required.

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