Service Coordinator
2 weeks ago
As a Service Coordinator you will work with our existing client base to ensure we deliver the services they need. The Service Coordinator is often the initial point of contact, so having good people skills is a must. You must always maintain a positive and friendly company image when communicating not just with customers but colleagues and service partners to.
**Key responsibilities**:
- Preparing contract proposals for new and existing customers.
- Resource planning - arranging preventative maintenance trips.
- Producing weekly/monthly customer reports to a deadline.
- Order handling within SAP.
- Entering opportunities into CRM.
- Reviewing fault calls in CRM.
- Monthly contract margin analysis.
- Quotation creation for engineering time or consumables.
- Invoicing and managing customer billing plans.
- Raising purchase requisitions.
**Skills, and experience**:
- 1-3 years of industry experience working as a Service Coordinator.
- Strong attention to detail with the ability to work without supervision.
- Excellent time management skills.
- The ability to meet deadlines and to multitask.
- Exceptional customer service and problem solving skills.
- High quality organisational skills.
- Proficient in Microsoft Office, in particular Microsoft Excel.
- SAP knowledge (preferred).
- High personal drive for continuous improvement.
- Potential and desire to progress and develop.
The role will be on a hybrid basis, meaning you will be expected to work a mixture from home and in the office during your employment.
If this sounds like you, we'd love to hear from you.
**Millbank Holdings Ltd** is an equal opportunities employer and respects diversity.**
**Millbank is proud to be a member of the ‘Disability Confident Scheme’.**
**Millbank operates as an Employment Agency and Business.
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