Apprenticeship Administrator

2 weeks ago


London, United Kingdom University of West London Full time

The University of West London (UWL) is ranked the best modern* university (non-specialist) in London in the Complete University Guide 2023.

We were also named University of the Year for Student Experience and Teaching Quality in The Times and The Sunday Times Good University Guide 2023, being described by the editor as “regularly among the top-performing universities” and proving that “it is possible for a London-based institution to achieve outstanding levels of student satisfaction beyond other universities”.
- University status awarded in or after 1992

**The Department**

UWL is a sector leader in the provision of degree apprenticeships, with over 6 years of experience in the delivery of specialist degree level apprenticeship programmes. The apprenticeship portfolio covers computing, engineering, healthcare, built environment, business and leadership and other apprenticeships are in development. UWL is on the register of Approved Training providers and is also approved End Point Assessment Organisation for many of the apprenticeship standards we offer.

The Apprenticeship Office is a central professional service that manages the recruitment, onboarding, support, monitoring, and compliance of the apprenticeship provision.

The office has successfully grown the apprentice offer in UWL with over 24 degree apprenticeships - 17 approved standards at degree level, and within these there are a further seven specialist pathways. As the range of apprenticeships, we offer has expanded, so have the numbers of apprentices and employers who engage with us.

A significant part of the Apprenticeship Office’s role is to work with and support employers -we work with over 230 large corporates and SME’s. Another key role of the office is to work with the Schools and Colleges in the university to provide the required continual monitoring of apprentice’s engagement to ensure funding compliance and external regulatory body requirements.

In recent years, Ofsted rated our Apprenticeship provision as ‘Good’ in all areas with an overall judgement of ‘Good’. The University was particularly commended for our effective partnerships with employers, responsiveness to local employment needs and enabling learners to develop in the workplace.

**The Role**

The main purpose of this administrator role is to support the development and maintenance of robust controls and procedures to ensure that the University’s apprenticeship meet with funding and other external stakeholder requirements.

The role involves working closely with:

- The Director of Apprenticeships and their delegates
- Head of Apprenticeship Funding and Data and their delegates
- Other internal stakeholders such as university enquiries and admissions, course leaders, apprentices, and employer contract managers.

The areas of responsibility for the role will include:

- Onboarding and enrolment
- Creating and administrating all documentation associated with the apprenticeship journey.
- Producing regular reports to demonstrate up-to date evidence of compliance/participation
- Monitoring and assuring compliance and quality of the apprenticeship funding documentation ensuring all learner files (evidence packs) are accurate, completed and audit ready at all times.
- Monitoring individual apprentices (and cohorts) engagement with the apprenticeship and weekly negative attendance reporting to employers
- Progress reporting to employers 3-4 times a year
- Monitoring and validating Off the Job hours reporting by apprentices

The apprenticeship administration role will be required to contribute to any internal or external funding audits and quality Inspections (Ofsted.) They will be responsible for running compliance audits checks on demand from the senior team, to check for completion and compliance.

**The Person**

We are looking for a suitably experienced, enthusiastic and detail-oriented administrator to support the journey of our apprentices from initial engagement to successfully completion.

They will be both internal and externally customer facing so they need to be confident when engaging with different stakeholders particular our business partners in an effective and appropriate manner to maintain the excellent relationships that have been built over the preceding years.

The office experiences periods of high volume and demand therefore resilience and to work under pressure at peak times is an essential skill.

Digital literacy and the confidence to work with a range of platforms in the creation and management of databases is required.

**How to Apply**

Interviews are expected to be held in the week commencing 12th June 2023.

**Additional Information**

Please be advised that it is expected that appointment within a grade will normally be at the minimum point.

This post is not available for UWL students.

This position does not meet the University criteria for Skilled Worker sponsorship.

The University of West London reserves the right to c



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