Complaints Resolutions Officer

The Complaints Resolutions Officer is responsible for managing patient and public feedback on services provided by the Trust and the Complaints and PALS functions are part of this remit. The role of Complaints Officer supports the Trust in the efficient and equitable investigation, and the processing of complaints within the Warrington and Halton Hospitals...

An exciting opportunity has arisen for a dedicated, enthusiastic individual to join the Complaints and PALS Team as the Complaints Resolution Lead within the Integrated Governance and Quality Department at Warrington and Halton Teaching Hospitals NHS Foundation Trust. Manage all complaints handling, majority of which can contain complex or...

This is a very exciting development opportunity for a dedicated, enthusiastic individual to join our supportive, dynamic, forward-thinking, and collaborative Quality and Governance team. The Complaints Resolutions ( PALS) Officer will play a key role in managing patient and public feedback on services provided by the Trust. This is a developmental role...

Complaints Handler (Social Housing) - temp job with hybrid working We are looking to recruit a Complaints Handler on behalf of a well-established housing association on a temporary basis in Cheshire. This is a hybrid role, working 35 hours per week with hybrid working. Your new role Dealing with stage 1 complaints from customers, aiming to provide a...

Job Introduction **So. What is this role exactly?** We have an exciting opportunity here at YHG to join our growing team of Customer Resolution Advisors who excel in providing excellent customer service and complaint resolution. It’s a great time to join this collaborative, friendly team, as we embark on finding out more about what matters to our...

summary - _ warrington, north west_ - _ £140 per day_ - _ contract_- specialism - customer services- sub specialism - customer service- reference number - AMCH2 - job details Job Title: Complaint Handler Start Date: ASAP End Date: 6 Months Contract Pay Rate: £140 Day Rate Location: Remote (Monday to Friday 9am-5pm /no weekends) The Client A major...

AASC Complaints Co-ordinator Full Time - 37.5 hours - Salaried - £25500 Warrington **Job Purpose**: This role is responsible for supporting the AASC contractual responsibilities around managing, investigating and responding to complaints cases and legal challenges. The role of the Complaints Team is to provide excellent service to those that make a...

As a key member of the Elysium Healthcare team, you will play a vital role in co-ordinating the engagement of service users at Arbury Court.The Patient Liaison aspect of this role will see you positively engaging with service users through the service users' council, questionnaires and surveys, while the Complaints aspect will involve professionally...

Our large scale waste recycling client is currently recruiting for an Office Administrator to join their busy team. This is a full time position working 0830 - 5pm Monday to Friday. This is initially a full time site based role, however following successful completion of the training period their is an opportunity to move to a Hybrid working model 3 days in...

Please see attached Job description and person spec in documents where you will find all the relevant information relating to this job role. FULL JOB DESCRIPTION ATTACHED

Incident and Complaints Investigator - Healthcare Full time, Monday to Friday, 42.5 hours per week (flexible working considered) Hybrid role with travel up to 3 days per week to be expected within your designated region Regions: North East of England **Salary**: £27,500 - £32,500 dependent upon experience An exciting opportunity has arisen to join our...

Co-ordinate the engagement of all service users at Arbury Court as Patient Liaison and Complaints Co-ordinator as play your part in helping people through their recovery journey.The Co-ordinator aspect of the role will see you Co-ordinate service user forum meetings and service user regional and national events, while the Complaints aspect will see you...

Co-ordinate the engagement of all service users at Arbury Court as Patient Liaison and Complaints Co-ordinator as play your part in helping people through their recovery journey. The Co-ordinator aspect of the role will see you Co-ordinate service user forum meetings and service user regional and national events, while the Complaints aspect will see you...

At Cadent we’re excited to be part of the future of UK energy! We’ve got a clear roadmap that will drive our performance to the forefront of our industry and support the UK government in achieving its net zero targets by 2050. We’re making a difference through innovation and new ways of working. Together we’re shaping a cleaner, greener future for...

Job Description: Working hours are Monday-Friday, 9-5pm on site. No shifts are involved. The salary available is between £22k and £23k, depending on experience. Team Overview The role of Consumer Contact Team (CCT) is to support the interests of citizens/consumers in accordance with the Communications Act 2003. The CCT’s primary purposes is to...

**About Us** We are an FCA-regulated, consumer-focussed Claims Management Company and a leader in consumer financial miss-selling claims. Our ethos is to provide a high-quality service with excellent customer satisfaction. **About the role** **Main Responsibilities** Covering various duties as allocated by the Quality Assurance & Development Manager, the...

About HKAHKA is a leading global consultancy specializing in risk mitigation, dispute resolution, expert witness, and litigation support. Our team of experts anticipates, investigates, and resolves complex challenges by harnessing world-leading multi-disciplinary expertise and experience.We deliver solutions amid uncertainty, dispute, and overrun, providing...

Are you a detail-oriented individual with exceptional customer service skills?We are seeking a highly skilled Customer Advisor Advanced (Meter Reading) to join our Meter Reading Support Services department at United Utilities.As a key member of our team, you will work closely with our Meter Readers and Customer Account Officers to ensure the efficient...

My client, an Engineering company based in Warrington, is looking for a recent graduate to join their Service team as Office Manager . Responsibilities / duties * Provide general administrative support to the Service Department. * Manage the department's filing system and ensure that all documentation is upto-date and accurate. * Coordinate and...

Role Summary To provide a professional and effective Security Service tailored to meet the needs of Warrington and Halton Hospitals NHS Foundation Trust. To maintain good order and prevent public disorder on all Trust sites. The protection of patients, staff, contractors and visitors against acts of violence, aggression and abuse. The protection of Trust...