Customer Service Administrator

2 weeks ago


Bar Hill, United Kingdom Recruit Mint Ltd Full time

**Location: Bar Hill, Cambridge**
- **Job: Customer Service Administrator**:

- **Job Type: 6 Month Contract** (could be extended)
- **Pay: £25,000 per annum**:

- **37.5hrs per week**:

- **0800-1645 Monday to Thursday, 0800-1230 Friday**

Do you want to work for a company who believes their most important asset is their Employees? My client has a great opportunity to join them, we are looking for a Customer Service Administrator on a 6-month temporary contract. **There may be potential for a full-time position.**

**Main Duties and Responsibilities**:

- To provide sales quotes to customers, when asked;
- Process customer orders and update customers with timescales
- Update customers on open order book
- Respond to customer queries - single point contact
- Manage the customer service shared inbox
- Interface with other departments - enabling latest information from the customer to be passed onto relevant areas and vice versa
- Liaise with technical support to ensure that products and services offered meet customer requirements
- To maintain customer quotations and order database
- To assist with ‘Bill of Materials’ structuring
- Build sustainable relationships of trust through open and interactive communication
- Update and maintain the production schedules and boards
- Assist with couriers and dispatch where necessary
- Participate actively in department improvement tasks

**Essential**:

- At least 1 years experience in a Sales/Customer Service Administration position
- **Good Communication and attention to detail**

**Benefits**:

- **12:30pm finish & casual dress, every Friday**:

- Joining bonus of £1500 after 6 months service
- Profit sharing bonus
- Long service awards, EAP, life assurance, referral scheme
- Company events

INDNOR

**Job Types**: Full-time, Temporary contract
Contract length: 6 months

**Salary**: £25,000.00 per year

**Benefits**:

- Company pension
- Employee discount
- On-site parking
- Wellness programme

Schedule:

- Day shift
- Monday to Friday

Ability to commute/relocate:

- Bar Hill: reliably commute or plan to relocate before starting work (required)

**Experience**:

- customer service: 1 year (preferred)
- Microsoft Excel: 1 year (required)

Work Location: In person



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