Customer Relationship Advisors
1 month ago
Job description
**Come and make a difference at Karbon as a Customer Relationship Advisor**
We are looking to appoint suitably qualified and experienced individuals for the role of Customer Relationship Advisors in the Customer RelationshipTeam. This is an exciting opportunity to support our customers with queries through multiple channels.
**About the role**
Our Customer Relationship Team is committed to delivering excellent service to our customers. We represent Karbon at the first point of contact, dealing with a variety of customer enquiries. We pride ourselves on being knowledgeable, efficient and customer focused, delivering a quality customer experience.
**About you**
The successful applicants will be able to demonstrate an ability to work under pressure and to collaborate with other team members and the wider business in order to form part of an effective team. Experience in customer service, objection handling and problem solving would be beneficial. They will have good communication skills and be able to answer queries through various channels.
**About our team**
**Key Information**
***
It’s important to us that everyone feels fairly rewarded for the work they do. We offer a competitive and comprehensive benefits package that supports the wellbeing of our people.
- Customer Relationship Advisors - Permanent
- Salary is £ £24,845.27 per annum
- Location: Officially based at one of our offices across the region (Gosforth, Newburn or Stanley) Applicants must be UK based and able to travel easily to one of the offices listed
- Roles will be hybrid working therefore working both at home and your contractual based office
- When not attending the office we do require you to have a quiet dedicated workspace you can work from uninterrupted, and sufficient internet connection within your home.
Hours available:
Full time positions
Monday - Friday
- 08:00-16:00
- 09:00-17:00
- 10:00-18:00
**Enjoy great benefits**
We provide a generous benefits package including 26 days annual leave on commencement rising to 31 days after 3 years’ service, birthday leave, occupational pension and a health cash plan, with the option of a flexible pot towards enhanced benefits.
**Important dates**
Monday 1 May 2023
**Interview date**
Week commencing 15 May 2023
Interviews will be held remotely via Microsoft Teams.
if you are successful at interview you would need to provide a copy of your passport or birth certificate and NI number.
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