Front of House Receptionist

2 weeks ago


Birmingham, United Kingdom Newman University Birmingham Full time

Part Time £20,971 pro rata / Per Annum REF: NU5922-2

Reception role front of house meeting and greeting Students staff & Visitors
- Meet and greet visitors and VIPS
- Work closely with Security and portering team as and when required
- Support University open days and applicant visit days will include some evening and weekends.
- Answering the switchboard with conversational etiquette
- Complete accident and near miss reports
- Comply with prevent training processes and procedures
- Follow the control of contractors’ procedures as first point of contact
- Coordinate and sign posting of complaints that are received by Newman University
- Be responsible for the reception area and provide the first impression of the University

Main essential criteria
- Good level of education to minimum of GCSE grade C and above
- Customer Service Training
- Relevant Reception experience
- Excellent communication skills and written skills
- Be able to work under pressure
- Knowledge of IT software such as MS office and MS Teams
- Disaster recovery and emergency services understanding
- Strong Verbal skills to engage with customers staff and Students

Interview date to be confirmed

Newman University is an Equal Opportunity Employer

Newman University is located on Genners Lane, Bartley Green, Birmingham, West Midlands, B32 3NT.



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