Corporate Receptionists

2 months ago

Birmingham, United Kingdom Lah Property Marketing Full time

**Description**:
**Corporate Receptionist - part time**

**£11,232 pa**

**Central Birmingham**

We have an exciting opportunity for a part time front of house receptionist, with added events responsibilities, to work as part of a job share team in a fabulous building situated in Birmingham’s bustling commercial district.

You will deliver an exemplary tenant service and visitor experience, understanding the importance of implementing events that help to create a community vibe in a building. You will be immaculately presented and professional with a proven work history in a similar role.

**Hours and salary**

Salary: £11,232

Hours: 8.00am - 6.00pm Thursday and Friday

**Key Responsibilities**:
**Managing reception**
- Manage and take ownership of the reception area to ensure the ambiance reflects the clients’ and tenants’ expectations
- Responsible for delivering an exceptional meet and greet service that is warm, friendly and professional
- Sign in all visitors to the building following appropriate reception processes
- Develop a good understanding of the local area and maintain a local amenities information file - becoming the ‘go to person’ for local knowledge and information

**The building**
- Assist the Building Manager with any general administration tasks, as required
- Triaging of help desk maintenance - liaising with contractors to ensure all maintenance and cleaning tickets are acknowledged, actioned and managed to resolution
- Proactive in making suggestions or recommending improvements to the visitor or tenant experience at the building
- Submit weekly reports on activity (as required)

**Tenant experience and community engagement**
- Work collaboratively with your job share to develop a programme of seasonal events for the employees who work in the building. This may include negotiating promotions and offers, freebies with local businesses; pop up activity; fitness and wellbeing initiatives or relevant concierge services eg dry cleaning pick up
- Monitor feedback and participation and be proactive in recommending or tailoring to suit demand
- Confident and creative with a good eye for detail and able to produce communications using onsite/branded graphics

**Skills, Knowledge and Expertise**:

- Proven experience of working in a high end, premium front of house reception role
- Excellent communication skills and be a competent Microsoft Office and confident social media /App user
- Personable and proactive with a confident manner, a warm personality and be able to deliver impeccable customer service
- Self-motivated and innovative thinker, with the ability to multi task

**Benefits**:

- Contributory Pension Scheme/Life assurance
- Training in-house systems
- Annual Company Event
- Wellness scheme, including a 24-hour confidential helpline

**About LAH Property Marketing**:
LAH Property Marketing provide property-savvy front-of-house reception, on-site marketing teams and lifestyle managers for commercial property schemes nationwide.

For all developers, agents and property managers who believe in the power of extraordinary people. Our bespoke marketing and people services create the right impression, because, every tenant and visitor matter.

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