Customer Support Advisor

1 day ago


Watford, United Kingdom Sheridan Ward Recruitment Full time

Watford Customer Services £23k per year Full time / Permanent Job description We are currently recruiting for a technical support customer service team based in a head office in Watford. This is a really exciting opportunity to join a forward-thinking dynamic company who have big plans for the future to develop and progress staff members. You will be getting involved with customer service queries and solving technical support issues on products provided by the company. You will be the first point of contact to liaise with engineers and technicians to advise on solutions to any technical problems. Are you looking for a challenging role that allows you to learn a new product in depth with fantastic training opportunities from the company Duties: Handling inbound calls Making outbound calls Liaising with customers and clients Product investigations Creating support tickets Benefits for customer support advisor: Parking, hybrid working, 33 days holiday, gym membership, progression, salay increases

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