Customer Advisor and Business Support

5 days ago


Watford, United Kingdom Newstaff Employment Services Ltd Full time

Newstaff Employment Services are recruiting for a Customer Advisor / Business Support person to join a small, expanding office team.

You will be dealing with internal and external customers will be responsible for building and maintaining strong customer relationships.

Full Product training given - Ambitous school leavers who wish to develop a career in customer service will also be considered.

Main Duties:

- Answering customers calls in a professional manner whilst processing customer orders and managing delivery expectations and liaising with the branch and the business support team.
- Up-selling to maximise order values and push product promotions working towards the business.
- You will be providied with all pricing and delivery information.

Ideal Skills:

- Experience of working within business support/customer service/sales environment.
- A good understanding of the Automotive Refinish Industry (preferred)
- A strong understanding of Social Media and App technology
- Pride in achievement
- Enthusiastic
- Team player
- Entrepreneurial flare
- Great relationship development skills
- Strong communication and negotiating skills
- Quick learner, highly organised and have a desire to improve
- Keen to learn about new and emerging technologies
- Excellent IT skills, including Microsoft Office suite
Office based role

Hours of work - Monday to Friday 8.00 am to 5.00 pm, with 1 hour for lunch

**Salary**:£21,000 pa to £25,000 pa depending on experience.

Holidays: 20 days plus statutory 8 bank holiday. This will increase after 1 year to 21 days, after 5 years 22 days, 10 years 23 days.



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