Sales Associate

4 months ago

Bicester, United Kingdom Montblanc North America Full time

Bicester, OXF, GB- PermanentFounded in 1906 as a manufacturer of writing instruments, MONTBLANC today creates exclusive products including watches, jewelry, writing instruments and leather goods which reflect our high demands with respect to culture, quality, design, tradition and craftsmanship. With more than 25 subsidiaries and 600 boutiques MONTBLANC is present all over the world.

**_“While our precious writing instruments record the moments of your life,_**

**_our equally exquisite watches aid you in keeping track of them”_**

**Montblanc - Sales Associate Bicester Village**

**(permanent, full time)**

**HOW WILL YOU MAKE AN IMPACT?**

As a brand ambassador for Montblanc in Bicester Village, you are responsible for welcoming clients to the boutique, introducing them to the heritage of our maison and ultimately setting an exemplarily standard of customer experience and level of performance. A key focus for the team is CRM activity and cultivating a loyal client-base for both the brand and boutique. It is vital that this individual is proactive about nurturing genuine customer relationships and developing a successful client book.

KPI’s & sales targets are of the upmost significance. Having the ability to work both individually and as a team will be of high importance when trying to achieve sales within a highly competitive retail environment. We require individuals who are passionate and curious about our maison; reflecting the Montblanc attitude and acting as a senior brand ambassador every day. You will be expected to become an expert in your field - sharing this knowledge with both your clients as well as the rest of your team.

**HOW WILL YOU EXPERIENCE SUCCESS WITH US?**

You will play an essential part in the smooth running of our boutique and seamless customer journey. With this responsibility in mind, you will need to have an authentic approach with clients and demonstrate strong communication skills.

We are looking for individuals who are naturally proactive and take initiative. Often our boutiques are extremely busy environments, so having the ability to remain calm under pressure is key. It is vital that this individual has previous experience dealing with clients from an array of backgrounds and cultures, in order to support the internationally diverse customer base within Bicester Village. The existing team would welcome a co-operative colleague, who contributes in all daily operations and additional projects. A second language would be advantageous.

**HOW DO WE KEEP YOU SMILING?**

As a significant member of the Montblanc community, you are also part of a much bigger family at Richemont.

We strongly believe in internal development, mobility and offering various opportunities to enhance both your personal and professional development.

**YOUR JOURNEY WITH US**:
We aim to provide a valuable recruitment process, allowing you to gain exposure to some key decision makers and influencing individuals:
**2nd Stage - Video interview with the Boutique Manager for Montblanc - Bicester Village**

**3rd Stage - Video interview with HR Business Partner for Montblanc (Richemont)**

**LEARN MORE ABOUT LIFE AT RICHEMONT AND MONTBLANC BELOW**:

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