Front of House
6 months ago
Tre Fitness is a premium, performance-driven health club in folkestone.
**The Role**
The Front of House (FOH) Team is our member's first point of contact and set the tone for the member experience at Tre Fitness: we expect energy, enthusiasm, and a dedication to customer service. We are looking for a proactive person who will go above and beyond to look after the best interests of the club and its staff, members, and guests.
The club, changing rooms, and reception space must be kept clean and maintained to a high level for operations to deliver a premium service and facilities to all our members and guests.
**Key Responsibilities**
- Meeting and greeting all members and guests to the club and creating a welcoming and friendly environment.
- Know The Club: equipment, timetable, instructors, pricing, etc.
- Create a rapport with our members
- Sales Outreach e.g. leafletting and attending events
- Reporting maintenance requirements
- Opening and Closing the club
**Essential Requirements**
- 5-Star customer service skills/experience
- Good Communicator
- Friendly disposition
- Good Organisational skills
Available for shift work, including early shifts (starting 06:00)
We have a tightly capped membership, top-of-the-range facilities, and a focus on service and the member experience. Our expectations are of the highest level and we expect these to be matched by our Team.
**Job Types**: Part-time,
Part-time hours
**Benefits**:
- Gym membership
- Discounts at local restaurants
Ability to commute/relocate:
- Folkestone: reliably commute or plan to relocate before starting work (required)
**Education**:
- GCSE or equivalent (preferred)
Work Location: One location
**Job Type**: Part-time
Pay: £10.42-£15.00 per hour
Expected hours: 10 - 15 per week
**Benefits**:
- Flexitime
- Gym membership
- Sick pay
Flexible Language Requirement:
- English not required
Schedule:
- Day shift
- Monday to Friday
- Overtime
- Weekend availability
**Experience**:
- Front desk: 1 year (preferred)
Licence/Certification:
- Level 2 or level 3 gym qualification? (preferred)
Work Location: In person
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