Front of House Staff

3 weeks ago


Folkestone, United Kingdom The London & Paris Hotel Full time

We are seeking experienced and passionate Front of House Staff to join our team at a new seafood focused restaurant and boutique hotel located in the heart of Folkestone Harbour. As a member of our team, you will be responsible for providing exceptional customer service to our guests, ensuring they have an unforgettable dining and lodging experience.

**Responsibilities**:

- Greet guests and escort them to their table
- Take orders and provide menu recommendations
- Serve food and beverages, with a strong knowledge of wines
- Ensure tables are clean and properly set up
- Handle cash and credit card transactions
- Answer guest questions and address any concerns
- Maintain a clean and professional appearance

**Requirements**:

- Previous experience in a fine dining restaurant and/or hotel is preferred
- Excellent customer service and communication skills
- Ability to work in a fast-paced environment
- Strong attention to detail and organizational skills
- Availability to work evenings and weekends

To apply, please submit your resume and a cover letter highlighting your relevant experience and qualifications.

**Job Types**: Full-time, Part-time, Permanent
Part-time hours: 16-45 per week

**Salary**: From £10.50 per hour

**Benefits**:

- Company events
- Company pension
- Discounted or free food
- Employee discount

Ability to commute/relocate:

- Folkestone, Kent: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Hospitality: 1 year (required)

Work Location: In person


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