Monitoring & Evaluation Officer

6 months ago


Plymouth, United Kingdom CASSPLUS Full time

**Are you an experienced monitoring & evaluation specialist?**

**Passionate about using your skills to make a difference?**

Our system does not always address the root causes of crime. Anyone can end up at court alone, feeling powerless, trapped and terrified. CASS+ is independent of the system, perfectly-placed inside the courts in Exeter, Newton Abbot, Plymouth, Bodmin and Truro. We listen and give free practical advice; emotional support; and ongoing help for as long as people want. You will be joining a team passionate about reducing the risk of re-offending. Please get in touch if

you have experience of designing monitoring & evaluation policies, systems, tools and processes

you understand how to use a database (Lamplight) to collate and analyse outcomes and impact data, and

you can prepare data reports to demonstrate our impact to funders

**Job Description and Person Specification**

Please note this statement is for information only and does not form part of a contract. This list is not exhaustive, and you will be expected to undertake reasonable duties that may be assigned to you by CASSPLUS from time to time. Staff are expected to be flexible in their work in order to deliver the objectives of the organisation.

**Job title**

**Monitoring and Evaluation Officer**

**Contract type**

20-month contract with potential to extend

**Grade/starting salary**

£27,105 pro rata (16 hours p/w at £13.90 p/h)

**Reporting to**

Operations Manager

**Area of work**

Cornwall and Devon (driving licence required)

**Hours**

16 hours per week (flexible & additional hours may be available)

**Context**

Our system does not always address the root causes of crime. Anyone can end up at court alone, feeling powerless, trapped and terrified. We are independent of the system, perfectly-placed inside Magistrates’ Courts in Exeter, Newton Abbot, Plymouth, Bodmin and Truro. We listen and give free practical advice; emotional support; and ongoing help for as long as they want us with them. We can reduce the risk of re-offending by working with our partners to find solutions to the complicated situations people face, especially when it comes to

spiralling financial hardship and debt

homelessness and accommodation

general wellbeing

domestic abuse

substance use

mental health, including depression and anxiety

literacy issues

general court support

employment, education and training

**Purpose of the Role**

You will be joining us at an exciting time as we grow our service and team. We have a vision for advice and support to be available in every court, ensuring effective community networks for all court users across the UK.

The role of the Monitoring and Evaluation Officer is to lead on the production of the impact reports and quality data interpretation that drive improvement within the organisation, meeting the needs of grant holders, and accurately representing clients and their experiences.

This is a new role, designed to enable a better understanding of complex statistical data, impact analysis and the stories behind the numbers. The role will integrate with operational and management functions within the charity.

You will utilise our database to ensure the integrity and quality of the data collected will support improvements to enhance the organisational approach to data capture and interpretation.

It is essential that you have extensive experience of working with complex data, strong problem-solving skills, and high levels of accuracy. We are looking for a conscientious and meticulous person who can always act in a confidential manner. You will also need to be highly motivated, flexible, and able to work unsupervised as well as within a team.

**Role Responsibilities**
- To support staff in all aspects of data reporting and interpretation
- To lead on implementing and developing best practice approaches to performance and quality data monitoring
- To develop and use data performance tools to increase understanding of the service and the client experience
- To lead on the production and analysis of monthly and quarterly data reports across the organisation
- To provide practical and objective support to teams in understanding data
- To support the management teams in the interpretation of data collection across each site and each service
- To lead improvement in data quality across the organisation
- To work collaboratively with managers and Board members to promote a positive approach by identifying opportunities for service change and improvement
- To assist managers in the development of internal monitoring and reporting tools

**General Responsibilities**
- Championing the organisation and maintaining its mission, vision, purpose and values
- Play an active role as a member of the CASSPLUS team
- Support the CEO with organisational aims and objectives
- Undertake any reasonable activity required by Senior Management

**Knowledge and Experience**

**Essentials**
- Strong knowledge and experience



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