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Payroll Specialist

4 months ago

Windsor, United Kingdom InterContinental Hotels Group Full time

**About Us**

IHG Hotels & Resorts is one of the largest hotel companies in the world with a family of 18 brands including InterContinental®, Holiday Inn®, Kimpton® and voco®. Approximately 350,000 people work across IHG’s hotels and our corporate offices in 100+ countries.

As a service business, people are at the heart of IHG. Our pursuit of True Hospitality for Good means we go all out to make a positive difference across all the regions and communities we operate in. Our passion, scale and ambition will enable you to go further in whatever you do and wherever you are on your journey with us. So, to ensure your success, we will give you room to belong, room to grow and room to make a difference.

With an award-winning culture, you can look forward to being part of a company that will appreciate you for simply being you. At IHG we celebrate our differences, and we believe everyone has something unique to bring to each team.

**Your day to day**

As the Payroll Specialist your role will involve processing IHG UK Corporate and Hotel in-house payroll, handling administrative tasks throughout the entire employee lifecycle. You will be expected to operate with mínimal guidance while working as part of a team. Your expertise will be crucial in providing guidance on related systems, processes, and transactions in line with Service Level Agreements.

Your responsibilities will include identifying discrepancies, resolving errors, and conducting root cause analysis. You will serve as a link between functional users and outsourced vendors, ensuring effective communication and problem-solving. Additionally, you will play a key role in driving continuous improvement across all process areas and providing Tier 3 support for any related issues or incidents. It will be important for you to track and report on defined Service Level Agreement requirements and metrics.

Key Accountabilities
- Collecting and consolidating inputs for payroll and benefit-related items.
- Managing electronic timekeeping systems or reviewing and verifying timesheets manually, if applicable.
- Providing employees with information and answering their questions regarding payroll and benefits.
- Maintaining accurate employee records in payroll systems and files.
- Ensuring data alignment between the HR system, payroll systems, and employee files.
- Ensuring timely payments to HR suppliers, including payroll, benefits, and third parties.
- Processing payments through finance systems when necessary.
- Performing data checks before each payroll cycle and conducting controls prior to payroll approval.
- Promptly resolving any reconciliation queries from the accounting department.
- Identifying and proposing process improvements for countries and processes.
- Acting as a backup for assigned tasks when needed.
- Providing inputs for audit requests within agreed-upon timeframes.
- Partnering with GPS Teams to maintain to ensure processes and procedures adhere to company policies.
- Collaborate with HRIS for end-to-end payroll configuration and new implementation.
- Documenting Payroll processes and procedures and keeping them updated as needed.
- Supporting training requirements for payroll users, specifically for the UK.
- Tracking and reporting on defined Service Level Agreement requirements and metrics.
- Adhoc projects

**What we need from you**

Education
- Completion of A-levels or an equivalent qualification.
- CIPP qualified (desirable)
- CIPD qualified (desirable)

Experience
- 5+ Years’ experience within a HR or Payroll Centralized role
- Experienced in processing in-house payroll for the UK.

Technical Skills and Knowledge
- Advanced proficiency in Excel, Payroll Systems (specifically Oracle HCM & Oracle Payroll), and Financial Systems is a prerequisite, demonstrating a high level of IT proficiency.
- Excellent communication skills with fluency in both spoken and written English.
- Demonstrated abilities in analytical thinking and effective communication.
- Strong organizational and time-management capabilities.
- Meticulous attention to detail.
- Innate problem-solving aptitude.
- Collaborative team player with a focus on achieving results.
- Familiarity with HR Generalist practices is advantageous.
- Having a comprehensive grasp of UK Payroll laws and legislation is essential but not required.

**What we offer you**

At IHG we give our colleagues greater flexibility and balance - working in a hybrid way, blending remote and office working. Although we thrive on collaborating in person, we expect that you are likely to spend time working remotely. Every role is different, and colleagues collaborate with their team and their manager to determine how and when they collaborate in person. We like to believe we offer a unique culture where you have room to be yourself.

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best