Grounds Maintenance Operations Manager
6 days ago
As a Grounds Maintenance Team Leader with Tivoli, you will be part of a team responsible for carrying out grounds maintenance activities and assisting operations on site, ensuring that all work is carried out to the highest standard and that a quality service is provided.
To coordinate daily operations for the team and daily delivery of core services; encompassing service delivery, team performance, and safety conformance.
Key Responsibilities- Quality, Health & Safety
- Contribute to data/evidence collation for accident investigations
- Complete compliance activity for/with team, including point of work risk assessments and site-specific risk assessments
- Carry out weekly vehicle inspections
- Financial Control
- Timely reporting of completion of additional works to enable prompt invoicing
- Collate and report information relating to non-payroll resources e.g. hours worked and cost of overtime
- Commercial
- Ensure adherence to approved work schedules and reporting of any 'extra' reactive works undertaken by teams
- Allocate and complete additional work when capacity permits
- Understand contract requirements relating to work area/sites
- Contribute to site surveys for potential major accounts
- Service Delivery
- Complete regular checks of quality of work being completed by teams
- Complete visual inspections of machinery and equipment
- Solve customer complaints or escalate as required (according to procedure)
- Monitor daily work completion and performance of teams
- Support interviewing
- Support with 1st day induction activities
- Provide day-to-day on-the-job coaching and refer any training needs to Supervisors
Tivoli is the UK's leading independent grounds maintenance specialist with operations right across the country. We provide generalist and specialist grounds maintenance services to various clients across different sectors including the MOD, local authorities, housing associations, and corporate clients.
What We Offer- Competitive salary
- Additional leave
- Company pension
- Health & wellbeing programme
- Referral programme
- Store discount
- Ground Maintenance experience (3 years preferred)
- Driving Licence (preferred)
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