Technical Customer Service Coordinator

3 weeks ago


Northampton, United Kingdom Quality Start Full time

**Technical Customer Service Coordinator Opportunity - Northampton**

**Opportunity**:
Are you currently working in a technical administration customer service role? Do you have experience in dealing with customers or patients directly on the phone? Have you got good IT and administration skills? Looking for a role with great career progression?If yes then this is the role for you.

My client a global pharmaceutical manufacturing company are looking to recruit an experienced Technical Customer Service Coordinator where you will be the first point of contact for both internal and external customers regarding the medical device productsmy client manufactures.

Duties and responsibilities include:

- Medical device delivery and collection.
- Technical fault reporting and resource planning for the medical devices.
- Updating various databases with service related information.
- Maintaining service contracts.
- Processing of parts and pricing requests.
- Managing device loan pool information.
- Administration of service related complaints.

This is a full time permanent job opportunity based in Northampton paying an excellent salary of £20,000 - £23,000 per annum and great benefits such as 25 days holiday plus bank holidays on top, Pension, Life insurance, Childcare vouchers and much more.

**Skills**:

- Experience of working in a similar technical services customer service role.
- Good computer literacy skills mainly with Outlook and Excel.
- Strong and confident communication skills.

**How to Apply**:
If this sounds like the role for you or a colleague then please don’t hesitate to contact us. If we manage to successfully fill a permanent placement from your recommendation then we will send you a cheque of £300. We also have many incentive schemes forreferring contractors/temp staff so please contact us with the referral and we can provide you with more information.

For a list of our current vacancies, please visit the Quality Start website.

If you do not hear from Quality Start within 2 weeks your CV has not been short listed for this role.

Quality Start are acting as a specialist recruitment consultancy for this role.



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