Insurance Claims Administrator

7 months ago


Darwen, United Kingdom Aspray Ltd Full time

**Job Description: Claims Administrator/Handler**

**The Company**

Aspray are FCA regulated award winning loss assessors. We offer a nationwide service for policyholders (commercial and residential) throughout the UK, whilst always ensuring that the customer journey is at the heart of the company’s culture.

**The Job Role**

We are looking to recruit a Claims Administrator working as part of our head office Claims Team in Darwen, Lancashire. You will be one of the first point of contacts for field based loss assessors, insurance brokers, other referrers of business, and responsible for providing support to the Aspray Head Office team and network of assessors.

**The Ideal Individual**

Have previous experience working within the insurance industry or a regulated environment with a desire to undertake insurance qualifications to progress within the business.

We are seeking a self-motivated, enthusiastic, and flexible team player who are able to incorporate their job role into the wider business and understands the importance of communication and interaction with other departments.

You will have a confident and friendly telephone manner along with a professional persona. Personal presentation will always be of a high standard and the ability to work in a face-to-face service-based environment is important.

A strong attention to detail is required along with excellent computer skills, the ability to multi-task, and effectively manage your own workload.

**Main Duties**

Promoting the company in a positive light to all stakeholders and customers.

Answering incoming calls, liaising with clients, loss assessors, and other individuals and companies.

Operating a CRM system and ensuring that it is always kept fully updated

Assisting the Aspray Head Office claims team with processing of documentation and other admin tasks

General administration duties

Escalating any issues to senior management

Attendance at training or conference events as support may be required

Any other duties as instructed by your line manager.

**Skills, Knowledge, and Experience Required**

A friendly and professional telephone manner.

Previous claims handling or insurance experience.

Previous experience working for an FCA regulated organisation

A proactive, positive and organised approach to all tasks.

Excellent I.T skills Inc. Microsoft Outlook, Word, and Excel etc

Must have excellent communication skills both written and verbal.

A good work ethic, and exceptional time management and organisational skills.

The ability to take instruction and follow set procedures.

Flexibility & the ability to stay composed under pressure.

Annual Leave 28 days per annum (includes Bank Holidays). Normal hours of work: 9.00am to 5.00pm Mon
- Thursday, 9.00am-4.30pm on Friday.

**Job Types**: Full-time, Permanent

**Salary**: £23,000.00-£27,000.00 per year

**Benefits**:

- On-site parking
- Private medical insurance

Schedule:

- Monday to Friday

Work Location: In person

Reference ID: ASP3



  • Darwen, United Kingdom The Ardonagh Group Full time

    **Client Services Administrator - Darwen - ARD976273** Our Client Services Administrators are a key part of our business, speaking to our customers on non-advised queries and ensuring we understand their needs and provide a service that exceed their expectations and retain their loyalty. We strive to provide a market-leading customer experience, and...


  • Darwen, United Kingdom The Ardonagh Group Full time

    **Client Services Administrator - Hybrid in Darwen - ARD1012334** We’re on the hunt for a talented **Client Services Administrator** to join our friendly team based in Darwen. Joining us as a Client Services Administrator, you'll have the benefit of working **Monday to Friday, no evenings or weekends!** You’ll also be rewarded with all the great...


  • Darwen, United Kingdom The Ardonagh Group Full time

    **Part Time Client Services Administrator - Darwen - ARD986376** **Do you have Customer Service and Administration experience?** We have an exciting opportunity to join our warm and welcoming team either in our office or on a hybrid basis (once probation is complete). Our Client Services Administrators are a key part of our business, speaking to our...


  • Darwen, United Kingdom The Ardonagh Group Full time

    Client Services Administrator - Darwen - ARD913542 Our Client Services Administrators are a key part of our business, speaking to our customers on non-advised queries and ensuring we understand their needs and provide a service that exceed their expectations and retain their loyalty. We strive to provide a market-leading customer experience, and that’s...

  • Administrator

    6 months ago


    Darwen, United Kingdom Halecroft Recruitment Full time

    **Job title**:Administrator **Hours**: Mon - Fri 9.00 am - 5.30 pm **Salary**: £22,308 - £23,000 + Company Benefits + Pension **The Role**: Due to company expansion, our client is looking for an Administrator to join their based in Darwen. You will be working in their office facilities and your role will include: - Support and process all B2B orders...


  • Darwen, United Kingdom Kenton Black Limited Full time

    Looking for a dynamic and organized individual to join our team as a Finance Administrator. We are seeking a highly motivated and detail-oriented person to take on the role of Purchase Ledger Clerk at our client in the Blackburn area.The successful candidate will be responsible for setting up new suppliers, validating bank details, and ensuring compliance...


  • Darwen, United Kingdom The Ardonagh Group Full time

    **Client Service Specialist - Darwen - ARD1011773** Work in Retail or Hospitality? Looking for a better work-life balance? Or maybe you’re about to leave school or college and want to step into a career now, rather than get a degree? Saying yes?? Then come join us as a Customer Service Advisor and you’ll work Monday to Friday, **just 37 hours a week**,...


  • Darwen, United Kingdom The Ardonagh Group Full time

    **Client Service Specialist - Darwen** **Do you have officed based Customer Service or Administration experience?** Joining us as a Client Services Specialist means you'll have the benefit of working Monday to Friday. Initially, you would work from our office with our fun and welcoming team just waiting to get to know you and then once you’re feeling...


  • Darwen, United Kingdom Ardonagh Advisory Full time

    Client Service Specialist​ - Hybrid in Darwen - ARD1060724 Work in Retail or Hospitality? Looking for a better work-life balance? Or maybe you’re about to leave school or college and want to step into a career now, rather than get a degree? Saying yes?? Then come join us as a Client Services Specialist and you’ll work Monday to Friday,  just 37...


  • Darwen, United Kingdom Towergate Health & Protection Full time

    **Client Services Specialist - Darwen - ARD958242** **Do you have officed based Customer Service or Administration experience?** Joining us as a Client Services Specialist means you'll have the benefit of working Monday to Friday. Initially, you would work from our office with our fun and welcoming team just waiting to get to know you and then once...


  • Darwen, United Kingdom The Ardonagh Group Full time

    **Client Services Specialist - Darwen - ARD978514** **Do you have officed based Customer Service or Administration experience?** Joining us as a Client Services Specialist means you'll have the benefit of working Monday to Friday. Initially, you would work from our office with our fun and welcoming team just waiting to get to know you and then once...


  • Darwen, United Kingdom The Ardonagh Group Full time

    **Client Service Specialist - Darwen - ARD958488** **Do you have officed based Customer Service or Administration experience?** Joining us as a Client Services Specialist means you'll have the benefit of working Monday to Friday. Initially, you would work from our office with our fun and welcoming team just waiting to get to know you and then once you’re...


  • Darwen, United Kingdom Towergate Health & Protection Full time

    **Client Services Specialist - Darwen - ARD978514** **Maternity Cover (**_**Potential to go permanent)**_ **Salary: £22,000 - £25,000 (Depending on experience)** **Based in Darwen, Lancashire** **Do you have officed based Customer Service or Administration experience?** Joining us as a Client Services Specialist means you'll have the benefit of...


  • Darwen, United Kingdom Towergate Health & Protection Full time

    **Client Services Specialist - 9 months Fixed Term Contract - Darwen** **Do you have officed based Customer Service or Administration experience?** Joining us as a Client Services Specialist means you'll have the benefit of working Monday to Friday. Initially, you would work from our office with our fun and welcoming team just waiting to get to know you...


  • Darwen, United Kingdom The Ardonagh Group Full time

    **Client Services Specialist - Hybrid in Darwen** Joining us as a Client Services Specialist means you'll have the benefit of working Monday to Friday. Initially, you would work from our office with our fun and welcoming team just waiting to get to know you and then once you’re feeling confident and you’re training and probation period is complete, the...

  • Service Desk Operator

    6 months ago


    Darwen, United Kingdom Lancashire Teaching Hospitals NHS Foundation Trust Full time

    The ELFS Payroll Service operator is a vitally important role to the NHS workforce, by helping to ensure they are paid correctly. We want someone proactive to join our very busy team to help ensure we process salary payments accurately and on time. We have a strong team spirit and cannot wait for you to join us. Our teamwork in an agile way and support our...


  • Darwen, United Kingdom WEC Group Full time

    Established for over 40 years and now one of the North West’s leadingmulti award winning **Engineering **companies, WEC Group Ltd is looking to recruit an enthusiastic and motivated **Credit Control Assistant **to join our busy **Finance** team based in Darwen, Lancashire. This is a fantastic opportunity to develop and thrive, working within a successful...

  • Service Desk Operator

    7 months ago


    Darwen, United Kingdom Lancashire Teaching Hospitals NHS Foundation Trust Full time

    The ELFS Payroll Service operator is a vitally important role to the NHS workforce, by helping to ensure they are paid correctly. We want someone proactive to join our very busy team to help ensure we process salary payments accurately and on time. We have a strong team spirit and cannot wait for you to join us. Our teamwork in an agile way and support our...


  • Darwen, United Kingdom WEC Group Full time

    Established for over 40 years and now one of the North West’s leadingmulti award winning **Engineering **companies, WEC Group Ltd is looking to recruit an enthusiastic and motivated **Credit Control Assistant **to join our busy **Finance** team based in Darwen, Lancashire. This is a fantastic opportunity to develop and thrive, working within a successful...


  • Darwen, United Kingdom WEC Group Full time

    Does a career in Finance interest you? The WEC Group are currently looking for an ambitious individual who is interested in starting a career in Finance. We would provide all the training needed to be successful in the role and continue to develop you further in your career. The WEC Group, established in 1979, have provided thousands of customers across...