Account Management Executive

2 days ago


Remote, United Kingdom Takepayments Ltd Full time

**About the role**:
We are looking for people with exceptional Customer Service skills to join our fast paced, dynamic team. As an Account Manager, you will be the direct point of contact for our new customers and build a relationship in order to provide a first-class customer journey.

You will be managing multiple accounts at a time and look after our customers until they are 100% satisfied with their services. You will be an expert in dealing with difficult customers, retention and complaint handling.

This is a remote position. You are however required to complete a training course in Grimsby for 2-3 weeks and attend regular training days.

**Benefits of being our Account Management Executive**:

- Excellent Basic Salary of £23,000
- Uncapped Commission with an OTE of £28,000
- In depth Training and Development with the opportunity to progress your career
- Incredible events and incentives including half yearly 5-star events, and the chance to go to Portugal
- No Weekends

40 Hour week Monday - Friday between 8.30am and 5.30pm

**Requirements for our Account Management Executive**:

- Computer Literate with basic IT skills
- Microsoft Excel, Word, Outlook
- Excellent Customer Service skills with experience in handling difficult customers
- Good Professional Experienced Phone Manner and take pride in your work
- Work well under pressure and Self-motivated
- Positive outlook - always looking to improve

**About Us**

Takepayments offer a market-leading range of solutions, including **card terminals**, **online payments**and **POS systems**. We focus on quality, value and high levels of customer service, to ensure that all of our merchants have the right product, at the right price, and importantly, the right level of post-sales support they need.

INDNW

**Job Types**: Full-time, Permanent

**Salary**: £23,000.00 per year

**Benefits**:

- Work from home

Schedule:

- 8 hour shift
- Monday to Friday

Supplemental pay types:

- Commission pay

Application question(s):

- Can you attend 2 weeks training in Grimsby?

**Experience**:

- Customer service: 1 year (required)

Work Location: Remote



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