Permanent Workload Scheduler

4 weeks ago


Belper, United Kingdom Blue Arrow Full time

Permanent Workload Scheduler - Belper

**Salary**: £ 26,208
Contract type: Permanent
Location: Belper, Derbyshire
HOURS: 39.5 hours per week

Hours of work will between 08:00am - 18:00pm (Monday to Friday), will involve occasional weekends
Saturday's working 08:00 - 15:00
Sunday's 08:00 -12:00

Rotas are advised 5 weeks advance.

Blue Arrow Derby is proud to be working in partnership with UK's leading manufacturers of boilers, heat pumps & heating systems and they are looking to recruit a Workload Scheduler, to join their team on a full-time permanent basis.

Please note this role will be site based initially but there could be potential for hybrid/remote working however this would be after successful training and 6-month probation period has been completed.

What is involved working as a Workload scheduler?
- Provide effective diary management utilising an automated platform to schedule external field agent's workload in line with their daily capabilities.
- Control, manage and release engineer resource capacity to 3rd party clients through portal platforms.
- Oversee and optimise planned workload ensuring maximum efficiency is achieved.
- Accurately manage "Down Time" of the field resource, to manage resource and workload.
- Utilise reports to align workload demands against resource capabilities.
- Take responsible for diary housekeeping and maintenance of planned workloads.
- Work within process to secure accurate links between data management and scheduling of resource to align with forecast requirements
- Deliver effective communication to internal and external customers in a professional and appropriate manner.
- Provide support to the Operational Scheduling and Spares agents when required.

What we are looking for?
- Experience and knowledge of an Automated Scheduling platform
- You will be computer literate with the ability to understand reports and data.
- Excellent communication skills and be confident to communicate with management team and external clients.
- Ability to work in a fast-paced environment and work to deadlines
- Organisational skills with the capability to work alone and as part of a team.
- Highly approachable with good interpersonal /soft skills.
- Excellent attention to detail and problem-solving skills
- Experience of working with the Salesforce CRM platform would be beneficial however

training can be provided.
- Experience in working with customer data bases for scheduling appointments.
- Ability to control diary management ensuring an efficient, effective scheduling platform is maintained. APPLY NOW

Benefits of working for this client:

- We offer a generous pension scheme which enables our employees to have greater financial security when they do retire.
- For our employee's peace of mind, we provide a death in service benefit and the option of subsidised private health care.
- We are passionate about the world we live in and climate change, for this reason we offer all employees the opportunity to join the cycle to work scheme.
- On site we have free car parking for all employees and a subsidised bistro which provides meal options and refreshments during the day.
- We want to help all our employees reach their career potential to support this we provide extensive training for all employees.
- We care about the health and wellbeing of our employees and have a Wellbeing programme in place to support them.

How to apply:
Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.



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