Customer Service

2 weeks ago


WestonsuperMare, United Kingdom NatWest Full time

Our people work differently depending on their jobs and needs. From home working to job sharing, visit the remote and flexible working page on our website to find out more.

This role is based in the United Kingdom and as such all normal working days must be carried out in the United Kingdom.

Join us as a Customer Service - Personal Banker in Weston Super Mare
- You’ll be integral in guiding and supporting our valued branch customers, helping them to achieve their financial goals
- We’ll look to you to proactively find ways to continually enhance our customer banking experience
- We’ll support you to achieve a Foundation Certificate in Responsible Banking and build on your existing skill with full training

**What you'll do**:
As the first point of contact in our branches, customers will be at the very heart of your role, so you’ll be committed to providing outstanding service in every interaction. You’ll work with high levels of accuracy as you provide each customer with a seamless and positive experience.

Day-to-day, you’ll be:

- Having proactive conversations, understanding the needs of our customers and helping them with their banking needs
- Completing general banking requests such as payments, balance enquires and transfers
- Helping customers to understand the different ways they can bank with us and the range of services we can offer
- Identifying opportunities to help customers with simple financial products, and collaborating with other teams to provide a seamless customer experience

**The skills you'll need**:
To be successful in this role you’ll need to be motivated and driven to develop your career and have a customer centric approach to your work. Strong communication skills are a must, as you’ll need to highlight the benefits of our products and procedures to our customers in a way that’s easy to understand.

You’ll also need:

- A passion for customer service and strong attention to detail
- The ability to thrive under pressure and have the determination to continuously improve service for our customers while meeting your personal and branch goals
- Strong interpersonal skills and the ability to work well as part of a team
- The commitment to develop new skills and responsibilities

What else you need to know

We’re here for our customers when it’s most convenient for them so you’ll need to work flexibly.

Hours
- Full time - 35hrs
- Permanent
- You’ll typically be working during branch opening hours 9am - 5pm Monday to Friday and rotational Saturdays, working hours will be discussed at interview

You'll enjoy a comprehensive structured training programme, and on-going coaching and support to enhance your development and open up progression opportunities. When you're ready and have mastered your current role, we’ll help take your career to the next level.

This role is not eligible for Skilled Worker Visa sponsorship so applicants must have an alternative form of right to work in the UK.

**How we'll reward you**:
**Salary**:£22,410 per year (pro rata for hours worked)

You’ll join on a competitive salary of £22,410 and in addition you’ll receive a contribution to help you save for retirement. You can choose from a range of protection, healthcare or lifestyle benefits through NatWest Group Benefits, our fully flexible reward programme. You'll have a generous holiday entitlement of 33 days. (pro rata for hours worked) - you may be required to work Bank Holidays. Visit our reward and benefits page for more information on the benefit packages we offer.



  • Weston-super-Mare, United Kingdom Castelan Full time

    **Job Title**: Customer Services Advisor - First Year Team **Location**: Weston-Super-Mare, UK **Starting Salary**: £20,996.30 (rising to £22,004.40 Following Successful Probation) **Working Hours: Monday** - Friday, 09:00 - 17:30 Are you passionate about providing exceptional customer service and ready to join a dynamic team dedicated to putting the...


  • Weston-super-Mare, United Kingdom Red Recruitment Full time

    Red Recruitment is recruiting a Customer Service Advisor to join our client's Care Connect department located in Weston-super-Mare. This role involves providing assistance to customers who are seeking help as well as recording information correctly. The salary for this position is £20,319 per annum and also included hybrid working options. **Benefits and...


  • Weston-super-Mare, United Kingdom Staff-Point Recruitment Full time

    **Customer Service Support** We are looking for a Customer Service Support Assistant to join the team in our offices based on BS22 Weston Super Mare. **Job Details**: - Working in a team you will be the first point of contact in a support team team dealing with customers over the phone, taking notes and updating systems. - Working with different teams in...


  • Weston-super-Mare, United Kingdom Adecco Full time

    Pay rate: £12.00 per hour + £100 retention bonus Contract: The Rail replacement project runs between Weston Super Mare and Bristol from the 17 th - 22 nd September Shifts: **Sunday 17 th September **0800 - 1600 or 1530 - 2230 and **Monday 18 th September - Friday 22 nd September **0630 - 1430 or 1400 - 2200 This project is helping with the rail...


  • Weston-super-Mare, United Kingdom Adecco Full time

    Pay rate: £10.90 per hour with an increase after 12 weeks. Shifts: Various - This role will be occasional shifts when requested by the client. The role is best suited for someone who is retired, looking for a second job or students as this will be a 0 hour contract. Role: We have Gateline and customer service roles available in Weston Super Mare As the...

  • Customer Services

    1 month ago


    Weston-super-Mare, United Kingdom Agilisys Full time

    **Non Local Authority** **Customer Services & Business Support Advisor (Care)** **Location: Town Hall, Weston super Mare** **Type: 1 x post - 37.5 hours per week, over a 7 day rota including Bank holidays** **Key Responsibilities of this Role** - To provide a frontline telephony service dealing with all Care calls (including for example (Adult and Child...

  • Service Advisor

    1 month ago


    Weston-super-Mare, United Kingdom Pembrook Resourcing Full time

    Service Advisor Pembrook Resourcing are currently seeking on behalf of their client a service advisor to work in the aftersales department at their dealership. The ideal Service Advisor - Previous experience in a service role is preferred. A passion to deliver a high standard of customer service. An organised individual who can deal with many...

  • Service Controller

    1 week ago


    Weston-super-Mare, United Kingdom Redwood Appointments Full time

    **Service Controller** A great new role for a Service Controller has come in for a multinational equipment manufacturer based in Weston-Super-Mare to schedule maintenance whilst providing first class customer service. **What will the right person look like?** **What will you be doing?** - Ensure regular maintenance of machines is carried out - Send...


  • Weston-super-Mare, United Kingdom Carbase Full time

    **CARBASE- Service Advisor - Weston super-mare** - **Hours**:_ _45 hours a week - Monday to Friday 08:00am to 17:30pm, and_ **alternate **_Saturdays 08:00am-13.00pm (as per rota)._ At Carbase, a family-owned business that has flourished over the past two decades, we've become the largest independent pre-owned dealership in the South West. We're seeking...

  • Cleaner

    4 weeks ago


    Weston-super-Mare, United Kingdom Churchill Service Solutions Full time

    Contact name: Stuart Harcombe Contact Telephone number: 07513715702 At Churchill our culture is underpinned by our core philosophy of doing right, so it’s important that we offer progressive and supportive employment opportunities and are a company that inspires every one of our team to live and breathe this ethos supported by our other values to always...

  • Sales Trainee

    1 week ago


    Weston-super-Mare, United Kingdom Howards Motor Group Full time

    Date Added: **10 May 2024** **Location**: **Weston-super-Mare** **Salary**: **£23,334 gross per annum plus bonus opportunities Closing Date: **24 May 2024** Contract Type: **Full Time and Permanent** Job Reference: **If you have a passion for providing excellence in everything you do, then we can provide you with the skills, knowledge and experience to...

  • Service Desk Analyst

    4 weeks ago


    Weston-super-Mare, United Kingdom Matchtech Full time

    We are looking for a candidate to join the Service Desk team within the IT Support department of our client. Permanent, full-time position based from offices in Weston-Super-Mare The team is pivotal in supporting technology projects and services delivered to clients. The key to this role is to act as the first point of contact for customers. Furthermore,...

  • Service Colleague

    3 weeks ago


    Weston-Super-Mare, United Kingdom Asda Full time

    Service Colleague - Weston Job TitleService Colleague - NightLocationWeston-Super-MareEmployment TypePart timeContract TypePermanentShift PatternWork Shift: NightsHours per Week23.5Pay Rate£13.98CategoryRetail Hourly Colleagues, Sales StaffClosing Date8 May 2024 Service ColleagueOur operation runs 24 hours per day, 7 days per week and with that brings a...

  • Service Desk Analyst

    4 weeks ago


    Weston-super-Mare, United Kingdom Matchtech Full time

    We are looking for a candidate to join the Service Desk team within the IT Support department of our client. Permanent, full-time position based from offices in Weston-Super-MareThe team is pivotal in supporting technology projects and services delivered to clients. The key to this role is to act as the first point of contact for customers. Furthermore, the...


  • Weston-super-Mare, United Kingdom Just Recruitment Solutions Full time

    **Senior Service Advisor Vacancy - Weston Super Mare Upto £34k basic DOE plus bonus & overtime** Mon - Fri, 1 in 4 Saturdays (paid overtime) Experienced Senior Service Advisor Prestige Franchise Dealership £38,000 ote per annum As a Service Advisor you will be friendly and professional and will be the first point of contact for customers visiting the...


  • Weston-super-Mare, United Kingdom Weston Town Council Full time

    What’s the Job? The Visitor Services Assistants are key members of the Operational Services team in the delivery of our Water Adventure Play Park attraction located on Weston seafront. You will be working alongside a small team of contracted staff, casual workers and volunteers to ensure the successful delivery of the food and beverage offer, play...


  • Weston-super-Mare, United Kingdom Boots Full time

    Summary Job Reference: - 225271BR Weston Super Mare, Locking Castle Permanent 36 hours per week We are looking for drivers who can be flexible to meet our customers’ needs. Your basic hours will be 36 per week, and your days of work will be 5 days over Monday to Saturday. You will cover day and evening shifts and your normal start and finish times will...


  • Weston-super-Mare, United Kingdom BMS Performance Ltd Full time

    This exciting role which is predominantly field based covering the South West would suit an ambitious multi-skilled engineer with proven experience in heavy plant, construction machinery or agricultural machinery. **The Company**:Our client is a clear Global market leader, and pride themselves as a multinational equipment manufacturer across multiple...

  • Service Desk Analyst

    3 weeks ago


    Weston-Super-Mare, Somerset, United Kingdom Matchtech Full time

    We are looking for a candidate to join the Service Desk team within the IT Support department of our client. Permanent, full-time position based from offices in Weston-Super-Mare The team is pivotal in supporting technology projects and services delivered to clients. The key to this role is to act as the first point of contact for customers. Furthermore,...

  • Service Desk Analyst

    3 weeks ago


    Weston-Super-Mare, Somerset, United Kingdom Matchtech Full time

    We are looking for a candidate to join the Service Desk team within the IT Support department of our client. Permanent, full-time position based from offices in Weston-Super-Mare If your skills, experience, and qualifications match those in this job overview, do not delay your application. The team is pivotal in supporting technology projects and services...