1st Line Application and Project Support Analyst
5 days ago
**Position - 1st Line Application and Project Support Analyst**
**Location - Richmond (Hybrid)**
**Salary - £30,000 - £35,000 + Bonus & Benefits**
I am working with one of Europe's leading financial services groups who have been a major player in the economy for over 150 years, supporting 25 million clients every day and with more than 117,000 staff in 66 countries across Technology, Transport, Construction,Industrial, Medical, Public Sector and Agriculture markets.
**Primary Responsibilities**
Applications
- Manage workload and helpdesk tickets using the internal helpdesk system.
- Work with Application providers to ensure smooth running of systems and that SLAs are adhered to.
- Deliver key areas of internal changes such as online documents, workflows, products.
- To be able to troubleshoot issues in order to identify the root cause in order to provide a solution.
- Working with the Business change team where further support is required to resolve issues or to implement changes.
- To work as directed on any other business projects and tasks required by the business but with the ultimate aim of supporting the UK's business strategy and financial objective.
- Providing some basic technical IT support to the Business when required.
Projects
- To provide support to the Business Change team for system changes and projects as required.
- To be responsible for understanding and implementing system configuration required in support of new or changed functionality.
- To assist users with identifying test areas, writing test scripts and carrying out User Acceptance Testing with the business when required to do so.
- Assist with the User Acceptance testing of new or changed functionality as determined by the Business Change team, identifying test areas, writing test scripts and carrying out User Acceptance Testing with the business.
- To ensure that new documentation required to support new or changed functionality is in place and made available in the BCI library.
The role has a hybrid working policy with four days in the office located in Richmond and one days working from home and comes with a generous salary up to £35,000 plus bonus & benefits.
-
2nd Line Support Analyst
2 days ago
Richmond, United Kingdom RLDatix Full timeDo you thrive in a customer driven environment? What about a career where your progression is in your control? **What you'll gain**: - Join a friendly culture that encourages both collaboration and personal autonomy - Experience an environment where personal growth and career development is encouraged - Receive benefits that include private healthcare,...
-
Graduate Application Support Analyst
1 week ago
Richmond, United Kingdom Ashdown Group Full timeA well-established business is looking for a personable and driven Graduate IT Software Support Analyst to join its expanding team, based in Putney, west London. This is an excellent opportunity for an accomplished IT Software Support Analyst to join a market-leading firm that offers an attractive benefits package and clearly defined career path.
-
Phd: Bilingual Researcher
5 days ago
Richmond, United Kingdom ABL Recruitment Full time**Title**: PhD: Bilingual Researcher & Analyst **Languages required**: ENGLISH + ANY additional language is useful (Spanish, Italian, English or German) **Sector**: Academic role within financial services analysis **Salary**: £26,000 to £38,000+ benefits **Location**: London (year one of training will be office based. Year two will be hybrid) **The...
-
Applications Support Apprentice
6 months ago
Richmond, United Kingdom Reed Exhibitions Full timeBASIC FUNCTIONS: This entry-level/apprentice position provides Technical Application Support as needed under supervision. This position will provide on the job training & exposure to Digital & Business Applications used globally within the organisation. QUALIFICATIONS: - 3 A levels (or equivalent BTEC qualifications) grade A*- C, technical certifications,...
-
Technical Business Analyst
4 weeks ago
Richmond, United Kingdom CV-Library Full timeTechnical Business Analyst Hubspot or Salesforce experience – Luxury Travel Company based in Surrey/Greater London Hybrid working (2 days per week in office) – up to £65K plus bens Are you a technical Business Analyst who would jump at the chance to work as Technical Business Analyst in the exciting world of luxury travel? My client has...
-
Trade Support Analyst
3 days ago
Richmond, United Kingdom eFinancial Careers Full timeLeading Global financial services brand, banking with offices in the West End of London. **Description** This role sits within Product Control and the team supports the Flow and Structured Credit trading businesses. Key is monitoring the flow of transactions from FO to post-trade settlement and also validating the trade representation in systems. - Summary...
-
Technical Business Analyst
4 weeks ago
Richmond, United Kingdom CV-Library Full timeTechnical Business Analyst Hubspot or Salesforce experience – Luxury Travel Company based in Surrey/Greater London Hybrid working (2 days per week in office) – up to £65K plus bens Are you a Technical Business Analyst looking to work in the exciting world of luxury travel? My client has a really exiting job opportunity for a Technical...
-
Digital Services Support Analyst
1 week ago
Richmond, Greater London, United Kingdom Women in Exhibitions Full timeJob Description:We are seeking a skilled Digital Services Support Analyst to join our Global Technology Operations Team. As a key member of our team, you will be responsible for providing technical support and guidance to our teams around the world.In this role, you will serve as an escalation point for application/technical support specialists, providing...
-
Commercial Finance Analyst
2 days ago
Richmond, United Kingdom Magpie Recruitment Full time**Commercial Finance Analyst** **Richmond Upon Thames** **£55,000** **Hybrid** Our client is an international manufacturing business seeking a Finance Analyst who could grow into a Commercial Finance Manager. Working in a small team of 6 people you will report directly to the Finance Director. This role would suit someone that is commercially minded with...
-
Senior Finance Analyst
5 days ago
Richmond, United Kingdom KennedyPearce Consulting Full timeGlobal Organisation seeks a **Senior Finance Analyst** to join their expanding team. The **Senior Finance Analyst** would be a detailed orientated person who is enthusiastic, proactive and "hands on." **Duties of the Senior Finance Analyst include**: - Responsibility for the reviewing commercial performance - Support business planning by providing...
-
Product Analyst
5 days ago
Richmond, United Kingdom Harnham Full time**PRODUCT ANALYST** **RICHMOND** **£45,000 - £55,000** **THE COMPANY** This exciting company is data-driven, and tech-based at heart. They're made up of a team of people who value utilising the opportunities presented by data and using them to develop the road map moving forward. They have a center of excellence in which thisrole sits **THE...
-
Portfolio Risk Analyst
7 days ago
Richmond, United Kingdom Page Personnel Finance Full timeThe Portfolio Risk Analyst role is based in Richmond upon Thames and is working for a European Financial Services business. The Portfolio Risk Analyst will focus on analysis and evaluation of the portfolio, the Risk automated decision system and collectionsactivity, looking at trends and development. **Client Details** The client is a Financial Services...
-
Vip Services Support Analyst
1 week ago
Richmond, United Kingdom Hays Specialist Recruitment Limited Full timeAnalyst, VIP support and Technical Support *Onsite - 5 Days in office* A global FMCG organisation is currently looking for a VIP Services Support Analyst to join their growing team based in southwest London. The company works in multiple different sites across the UK and supplies some of its well-known products throughout thecountry. They are known for...
-
Project Management Coordinator
7 months ago
Richmond, United Kingdom Landmarc Support Services Full timeJob Introduction Main Responsibilities Maintaining an accurate record of project progress including financial data Preparing and analysing reports for both internal stakeholders and the customer Assisting in the management of resources including booking facilities Assisting with tender preparation Collation and issue of tender documentation Ensuring...
-
Estimating Specialist for Construction Projects
2 weeks ago
Richmond, Greater London, United Kingdom Cornerstone Project Source Ltd Full timeJob Summary:CORNERSTONE PROJECT SOURCE LTD is seeking an experienced Estimator to join their team. As an Estimator, you will be responsible for preparing accurate estimates for structural steelwork and sub-contract works, assessing material, labour, and equipment requirements, and analysing quotes from sub-contractors and suppliers.About the Job:This is a...
-
Bilingual Research Analyst Associate
4 months ago
Richmond, United Kingdom Language Matters Full timeAn exciting opportunity has arisen within a consultancy firm for an ambitious, business savvy professional to kick start their career as a Research Analyst to join a busy team of specialist multinational research consultants. Due to the current projects, they are looking for someone with Spanish or Italian plus a high level of English. The role will be...
-
Commercial Pricing Analyst
6 days ago
Richmond, United Kingdom KennedyPearce Consulting Full timeGlobal Organisation seeks a **Commercial Pricing Analyst** to join their team based in West London. Reporting directly Commercial Controller**the Commercial Pricing Analyst** will be responsible for assisting in pricing of newsales opportunities, upkeep and maintenance of pricing models and the on-going management of client contractual documentation. This...
-
Floating Support Worker Part Time
7 days ago
Richmond, United Kingdom Look Ahead Care, Support and Housing Full time£17, 188.00 per annum, working 28 hours per week, plus 25 days Annual Leave, Pension schemes, Staff discounts, healthcare and more. **Job Overview**: Floating Support Team provide time limited support to people living with complex Mental Health Conditions, who hold their own tenancy agreements and live within a geographical area. Floating Support Team give...
-
Employment Advisor
7 months ago
Richmond, United Kingdom CHOICE SUPPORT Full timeAn exciting opportunity has become available to work within the staff team providing the employment service to people with learning disabilities, autism, sensory impairments, physical disabilities and mental health needs in the London Boroughs of Richmond and Wandsworth. **About the role**:An Employment Specialist will support individuals to achieve and...
-
Support Coordinator
2 weeks ago
Richmond, Greater London, United Kingdom Look Ahead Care And Support Full timeAbout the RoleWe are seeking a highly motivated and experienced individual to join our team as a Support Coordinator. The successful candidate will be responsible for providing high-quality support services to vulnerable individuals, helping them maintain their tenancies and achieve their goals.Key ResponsibilitiesUndertake key-working responsibilities for a...