Customer Orders Administrator
1 day ago
**Customer Orders Administrator**
**Birchwood (WA3) / HYBRID working (2 days onsite / 3 days WFH)**
**Initial 6-month contract - likely to extend for the right person as long as the business need is there**
**Hours: 08.30 - 16.30 Mon to Thurs, 08.30 - 16.00 on a Friday**
**Up to £16.10 an hour PAYE (Umbrella rates also available)**
Do you enjoy helping customers and providing them with the best service possible? Are you used to placing customer orders on a system? Have you got strong Excel skills and are happy working on your own initiative? If yes, this could be the opportunity you’ve been looking for
We have an excellent opportunity for a Customer Orders Administrator to join a global supplier of world class engines in Birchwood. Working within their expanding aftermarket operations you will provide support to customers and dealers, helping them with queries, as well as placing their orders and providing quotations.
Daily tasks for the Customer Orders Administrator will include:
- Assist dealers and customers with product inquiries and entering their orders on the system
- Research and prepare customer and dealer quotes
- Work with the sourcing team to obtain items on orders which are out of stock
- Provide the best customer experience possible to dealers and customers, and help resolve any order issues which may arise
What we’re looking for from you:
- Significant experience within a Customer Operations function
- Experience within Customer service/sales/logistics function
- Good computer skills, including Microsoft Office and Customer order management systems
- Strong Excel skills (e.g., Formulas, Pivot tables, Look ups would be an advantage)
- Proven ability to maintain react and think quickly to fast moving fluid situations
- Demonstrate meticulous levels of attention to detail
- Ability to identify a problem, articulate it clearly, progress it to a solution involving others as appropriate
- Experience of using SAP would be highly advantageous
**Job Types**: Full-time, Temporary contract
Contract length: 6 months
**Salary**: £16.10-£21.63 per hour
Schedule:
- Monday to Friday
Work authorisation:
- United Kingdom (required)
Work Location: Hybrid remote in Birchwood
Reference ID: SEI5706C
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