Service Desk Analyst

3 days ago


Exeter, United Kingdom Yolk Recruitment Ltd Full time

**Yolk Recruitment** are working with a national property intelligence and data management company who are looking to hire a strong service desk analyst.
The role will see you joining a dynamic service desk team carrying out 2nd line IT support in one of the largest property companies in the UK. They have a real focus on training and development and have excellent prospects for career progression. They operatea hybrid working model with 3 days in the office per week, and they are also open to talking about flexible working hours to fit your schedule.
**What you'll be doing**:

- Being the first point of contact for IT support issues for internal customers.
- Providing IT support for the whole business.
- Utilising ITSM tools for IT support.
- Helping to onboard new staff by providing hardware and accounts.
- Ensuring compliance and asset management is well maintained.
- Occasional travel to other offices to provide deskside support.

**The experience you'll bring to the team**:

- 2nd Line Windows desktop support.
- Strong communication and interpersonal skills.
- 2 Years of previous experience in a similar role.

**What you'll receive in return**:

- Salary up to £25,000 based on experience
- Fantastic Learning and Development opportunities
- Hybrid / flexible working



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