Account Management Assistant

2 weeks ago


Bristol, United Kingdom Mondaq Full time

**About Us**

Mondaq is a leading global provider of AI-enabled content marketing, data and analytics solutions for professional services firms. Mondaq powers firms’ marketing & business development success through client, prospect and market insights based on a global audience of senior-level decision makers.

Mondaq delivers answers to legal, tax and compliance questions to an audience of over 20 million readers worldwide.

We are looking to add an Account Management Assistant to our client services team based in central Bristol.

**Key responsibilities**

Editorial Support:

- Content retrieval and tracking
- Processing and publication assistance
- Potential to work on client introduction/welcome

Account Management Support:

- Salesforce related tasks
- Client engagement - performance review
- Report tracking - reporting dashboard
- Reposting content when necessary

Marketing Support:
Managing marketing activity schedule actioning, including:

- Article page and banner adverts
- Social media posting and scheduling

Sales Support:
Work with the sales and account management teams to produce marketing and BD related documents, including:

- Client and prospect usage reports
- Marketing materials
- Sales documents

**Required Experience & Skills**:

- You have a good knowledge of digital marketing and social media
- You are proactive, flexible and take responsibility
- Knowledge of Salesforce is a bonus but not essential
- You have exceptional written and verbal communication skills
- You have a working knowledge of Word, HTML and Outlook and the ability to learn in-house systems such as Campaign Monitor
- You have a working knowledge of Photoshop and InDesign would (beneficial - not essential)
- You have a keen eye for detail

The benefits of the role include:

- Salary: £23,750
- Hybrid Working (2 days from home)
- Working hours 9:30am-5:30pm
- Summer hours (June-August) Friday early finish (1pm)
- Annual Leave: 24 days + bank holidays + birthday
- Cycle to work scheme

**Job Types**: Full-time, Permanent

**Salary**: £23,750.00 per year

**Benefits**:

- Additional leave
- Casual dress
- Company events
- Company pension
- Cycle to work scheme
- Enhanced maternity leave
- Enhanced paternity leave
- Health & wellbeing programme
- Sick pay

Schedule:

- Monday to Friday

Supplemental pay types:

- Commission pay
- Performance bonus
- Quarterly bonus
- Yearly bonus

Work Location: Hybrid remote in Bristol

Application deadline: 22/04/2024



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