Front of House Staff

3 months ago


Chepstow, United Kingdom Boat Inn Full time

We are looking for trusty, well-presented front of house staff to supplement our existing team. Contingent on their placement, front of house staff may be responsible for receiving guests, escorting them to their tables, and conveying their requests to kitchen staff. You should also provide customers with a check upon completion of their meal.

To be successful as front of house staff, you should be outgoing, personable, and adept at stress management. Remarkable front of house staff will provide foreign diners with suggestions for nearby entertainment.

**Responsibilities**:

- Receiving and confirming walk-in, telephone, and online reservations.
- Ushering diners to their tables and providing them with menus.
- Accepting and informing the relevant staff about food and beverage requests.
- Mixing and pouring beverages, as needed.
- Transporting food orders from the kitchen to each pertinent table.
- Clearing glassware, silverware, and crockery from each table once guests have completed their meals, or upon request.
- Providing guests with their checks after the meal sitting.
- Clearing and reporting breakages by diners.

**Requirements**:

- Proven experience in the position of interest.
- Professional hair and make-up if worn
- Wearing and maintaining the prescribed uniform.
- Excellent verbal communication and memorization skills.
- Great interpersonal and teamwork skills.
- Ability to remain composed, particularly during stressful or uncomfortable circumstances.
- Availability to work evenings, weekends, and holidays.
- Willingness to perform additional duties to facilitate the restaurant's operations, as needed.
- Must be 18+ years of age
- Must be able to commute daily or within walking distance.

**Job Types**: Full-time, Part-time

**Salary**: £8.00-£12.00 per hour

**Benefits**:

- Discounted or free food
- Employee discount
- Free parking
- Gym membership

Day range:

- Every weekend
- Holidays
- Monday to Friday

Physical setting:

- Bar
- Pub
- Restaurant

Shift:

- 10 hour shift
- 8 hour shift

Ability to commute/relocate:

- Chepstow: reliably commute or plan to relocate before starting work (required)

Work Location: In person


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