Customer Service Administrator

5 months ago


Mayfair, United Kingdom ASL Personnel Full time

Our Specialist Freight Forwarder Client based in Sunbury require a Customer Service Administrator for their **Mayfair London office branch - This is where role is located.**

**Monday to Friday 9am - 6pm**

**Attractive salary 30k-35K ***

The role involves the following responsibilities:

- Assist with shipping documentation
- Provide quotations to current and potential customers
- Liaise with offices abroad
- Provide solutions to our customers requirements
- Stock maintenance for customers
- Travel abroad when necessary
- Build and maintain relationships with customers
- Assist the Manager and colleagues as necessary in order to support the team.
- Undertaken additional duties, or assist other members of staff, as may be reasonably requested by your Manager or the Directors.

Experience required:
Basic knowledge of import/export customs procedures/customs clearance (essential)

Experiences in customer service/logistics (essential)

Ability to build and maintain good working relationships with customers and colleagues (essential)

Attention to details and problem-solving skills (essential)

A good knowledge of the English language, both verbal and written (essential).

The ability to prioritise and organise own workload to tight deadlines (essential).

Sound knowledge of IT systems - Word and Excel (essential)

A good knowledge of French and/or Italian language, both verbal and written (essential)

Hold a full UK driving licence (desirable).

Experience of Boxtop/Boxtrax IT systems (desirable).

Experience of transporting valuable goods (desirable).

Pay: £30,000.00-£35,000.00 per year

**Benefits**:

- Company pension
- Free parking
- On-site parking

Schedule:

- Monday to Friday

**Education**:

- A-Level or equivalent (required)

**Experience**:

- Freight customer service: 2 years (required)
- Fluent Italian Language: 2 years (required)
- Freight Logistics: 2 years (required)

Work Location: In person

Reference ID: 418616



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