Customer Service Administrator
6 months ago
Our Specialist Freight Forwarder Client based in Sunbury require a Customer Service Administrator for their **Mayfair London office branch - This is where role is located.**
**Monday to Friday 9am - 6pm**
**Attractive salary 30k-35K ***
The role involves the following responsibilities:
- Assist with shipping documentation
- Provide quotations to current and potential customers
- Liaise with offices abroad
- Provide solutions to our customers requirements
- Stock maintenance for customers
- Travel abroad when necessary
- Build and maintain relationships with customers
- Assist the Manager and colleagues as necessary in order to support the team.
- Undertaken additional duties, or assist other members of staff, as may be reasonably requested by your Manager or the Directors.
Experience required:
Basic knowledge of import/export customs procedures/customs clearance (essential)
Experiences in customer service/logistics (essential)
Ability to build and maintain good working relationships with customers and colleagues (essential)
Attention to details and problem-solving skills (essential)
A good knowledge of the English language, both verbal and written (essential).
The ability to prioritise and organise own workload to tight deadlines (essential).
Sound knowledge of IT systems - Word and Excel (essential)
A good knowledge of French and/or Italian language, both verbal and written (essential)
Hold a full UK driving licence (desirable).
Experience of Boxtop/Boxtrax IT systems (desirable).
Experience of transporting valuable goods (desirable).
Pay: £30,000.00-£35,000.00 per year
**Benefits**:
- Company pension
- Free parking
- On-site parking
Schedule:
- Monday to Friday
**Education**:
- A-Level or equivalent (required)
**Experience**:
- Freight customer service: 2 years (required)
- Fluent Italian Language: 2 years (required)
- Freight Logistics: 2 years (required)
Work Location: In person
Reference ID: 418616
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