Customer Service Executive

6 months ago


Buckingham, United Kingdom Universal Business Team Full time

We are currently seeking an experienced Customer Service Executive to join a well-established, rapidly growing family-run business based in Buckingham.

**Key Responsibilities**:

- Dealing with any after-sale questions from your dedicated branch.
- Develop relationships with customers so the company becomes the go to supplier for all of their needs. s
- Manage spend of smaller clients
- Deal effectively with incoming enquiries and pass larger enquiries to Business Development Manager for a customer visit.
- Occasionally supporting the external sales team with follow up (could include updating information on the system, sending samples or quotes).
- Dealing with any questions on the online ordering portal.
- Helping with order processing for the other branch when needed.
- Keeping great service levels at all times with all customers.

**Requirements**:

- Proven experience in a Customer Service related role, within a B2B product related environment (PPE, Hygiene consumables, Tools, workwear etc)
- Ability to build strong lasting relationships with key customers
- Ability to work in a fast paced environment
- Ability to work efficiently under pressure
- Team player
- Emotional awareness
- Strong PC Skills, proficient in Microsoft office packages
- Highly effective communication skills at all levels

**Hours**: Monday to Friday 8.00am-4.30pm

**Benefits**:
Salary - up to £29,500 (DOE)
22 days holiday + Statutory
Holiday buy-back scheme (can purchase additional holidays at discounted rate)
Company related bonus
Free lunch



  • Buckingham, United Kingdom Puratos Full time

    **Do you have the appetite to Grow Your Magic?** The secrets behind Puratos’ global success and consistent growth are taste and quality. We would like to welcome you within our enthusiastic, committed and passionate team of more than 10.000 employees. We are an international player and, what is more, a Belgian family business. Our people make the...


  • Buckingham, United Kingdom Puratos Ltd Full time

    **Do you have the appetite to Grow Your Magic?** Puratos develops, produces and distributes a unique range of ingredients for bakers, patisserie manufacturers and chocolatiers who demand the very highest quality. Founded in Belgium in 1919, Puratos is growing rapidly with over 8000 employees in 68 countries, and a turnover of nearly €2 billion. Our...


  • Buckingham, United Kingdom Puratos Ltd Full time

    **Do you have the appetite to Grow Your Magic?** Puratos develops, produces and distributes a unique range of ingredients for bakers, patisserie manufacturers and chocolatiers who demand the very highest quality. Founded in Belgium in 1919, Puratos is growing rapidly with over 8000 employees in 68 countries, and a turnover of nearly €2 billion. Our...


  • Buckingham, United Kingdom Project One England Limited Full time

    Project One England LTD/ Speedy Freight operate a franchise of a same day delivery/courier service. We are recruiting for a customer service advisor, as a customer service advisor, you'll be the first point of contact for our customers. This means you'll be the ears and voice of Project One England LTD/ Speedy Freight. This role will include as follows -...

  • Sales Executive

    2 weeks ago


    Buckingham, United Kingdom Equation Recruitment Full time

    Sales Executive Post Title: Sales Executive Salary: £15.38 per hour (£30,000 p/a FTE) Working Location: Buckingham (Office Based) Working Hours: 25 hours per week, Monday to Friday Contract: Permanent, Part Time Equation Recruitment are recruiting for a Sales Executive, on behalf of our very successful client in Buckingham.The main purpose of this position...


  • Buckingham, United Kingdom Asda Express Full time

    **Role**:Customer Service Assistant **Location**:Buckingham, MK18 1RY **Hours**:Part-Time Hours Available / Permanent **Hourly Rate**:£10.50 **Bonus Scheme**:Quarterly Bonus Incentive! **Company**: Asda Express We are looking for friendly and dedicated Sales Assistant who can provide outstanding customer service to join our welcoming Retail Forecourt...


  • Buckingham, United Kingdom Huntress Full time

    Are you a customer focused individual who consistently works to a high level of service? We are supporting a well-established company based in Buckingham (MK18) with recruiting for a Customer Service Administrator on a permanent basis. The salary is paying between £21k-£25k per annum (DOE) and the hours are Monday to Friday, 9am-5pm with an hour for...


  • Buckingham, United Kingdom CV-Library Full time

    Are you a customer focused individual who consistently works to a high level of service? We are supporting a well-established company based in Buckingham (MK18) with recruiting for a Customer Service Administrator on a permanent basis. The salary is paying between £21k-£25k per annum (DOE) and the hours are Monday to Friday, 9am-5pm with an...


  • Buckingham, United Kingdom Huntress Full time

    Are you a customer focused individual who consistently works to a high level of service?We are supporting a well-established company based in Buckingham (MK18) with recruiting for a Customer Service Administrator on a permanent basis. The salary is paying between £21k-£25k per annum (DOE) and the hours are Monday to Friday, 9am-5pm with an hour for lunch....

  • Account Executive

    2 months ago


    Buckingham, United Kingdom Brave Human Capital Group Full time

    Account Executive Location: Buckingham Salary: £27,500Hours: Full-time – Monday to Friday – 9.00-5.00 The CompanyOur client is one of the most trusted and reputable organisations within the insurance industry, regularly winning consumer awards for their excellent products and best-in-class customer service. They have been going for over a century...


  • Buckingham, United Kingdom ØRN (INT) LTD Full time

    Be able to listen and interpret the needs of the customer and respond accordingly, using own initiative to resolve in most circumstances. - Opening new accounts and taking payments, whilst providing a safe a secure environment which complies with GDRP legislation. - Take orders and arrange refunds and exchanges. - Record keeping and ensuring accounts are...


  • Buckingham, United Kingdom Brave Human Capital Group Ltd Full time

    **Customer Service Advisor** **Location**: Buckingham **Salary**: £24,000 - £26,000 **Hours**: Full-time - Monday to Friday - 8.30-5.00 **Benefits**: - Continuous opportunity for career progression and further qualifications - Pension Contributions & Employee Benefits Schemes - Supportive and friendly working environment **The Company** Our client...


  • Buckingham, United Kingdom Brave Human Capital Group Ltd Full time

    **Customer Service Advisor** **Location**: Buckingham **Salary**: £24,000 - £26,000 **Hours**: Full-time - Monday to Friday - 8.30-5.00 **Benefits**: - Continuous opportunity for career progression and further qualifications - Pension Contributions & Employee Benefits Schemes - Supportive and friendly working environment **The Company** Our client...


  • Buckingham, United Kingdom Brave Human Capital Group Ltd Full time

    **Customer Service Advisor** **Location**: Buckingham **Salary**: £24,000 - £26,000 **Hours**: Full-time - Monday to Friday - 8.30-5.00 **Benefits**: - Continuous opportunity for career progression and further qualifications - Pension Contributions & Employee Benefits Schemes - Supportive and friendly working environment **The Company** Our client...


  • Buckingham, United Kingdom Travis Perkins Full time

    Joining our friendly and hard working family as a Customer Service Apprenticeship, you'll be on the front line dealing with our customers that come into our shop. As part of the branch team, you will play a vital role in our continued success, providing a first class service. What will I be doing? Not one day is the same as the next in TP branch life,...

  • Sales Executive

    2 weeks ago


    Buckingham, United Kingdom Equation Recruitment Full time

    Sales Executive Post Title: Sales Executive Salary: £15.38 per hour (£30,000 p/a FTE) Working Location: Buckingham (Office Based) Working Hours: 25 hours per week, Monday to Friday Contract: Permanent, Part Time Equation Recruitment are recruiting for a Sales Executive, on behalf of our very successful client in Buckingham. The main purpose of...

  • Sales Executive

    2 weeks ago


    Buckingham, United Kingdom CV-Library Full time

    Sales Executive Post Title: Sales Executive Salary: £15.38 per hour (£30,000 p/a FTE) Working Location: Buckingham (Office Based) Working Hours: 25 hours per week, Monday to Friday Contract: Permanent, Part Time Equation Recruitment are recruiting for a Sales Executive, on behalf of our very successful client in Buckingham. The main...


  • Buckingham, United Kingdom 1st Choice Recruitment Full time

    We have an exciting opportunity to join a fantastic, established and growing company as a Customer Service Co-ordinator. Hours: Monday to Thursday, 9am to 5pm & Friday, 8am to 4pm **Salary**: £23,000 - £26,000 per annum - Office Based The Customer Service Co-ordinator duties and key responsibilities: - Answering questions about a company's products or...


  • Buckingham, United Kingdom Pen Test Partners Full time

    The role of Client Support is to provide PTPs clients with exceptional customer service and administration support, assisting the allocated Account Manager during both the sales and delivery process whilst identifying (both proactively and reactively) opportunities for additional business and referrals which will be subsequently driven by the Account...


  • Buckingham, United Kingdom 1st Choice Staff Recruitment Full time

    location : Buckingham Monday to Friday ( 25 hours a week) office based roleOur client in Buckingham is looking for a sales executive with excellent communication , that can work on their own initiative to join their expanding team. As a sales executive you will be providing vital support to the business development function of the business.Job SummaryTo...