Customer Service Advisor

6 months ago


Buckingham, United Kingdom Project One England Limited Full time

Project One England LTD/ Speedy Freight operate a franchise of a same day delivery/courier service.

We are recruiting for a customer service advisor, as a customer service advisor, you'll be the first point of contact for our customers. This means you'll be the ears and voice of Project One England LTD/ Speedy Freight.

This role will include as follows
- Handling incoming customer job quotations, bookings, queries and questions.
- Support customer enquiries through both inbound and outbound calls ensuring each customer is satsified with the service you provide.
- Accurately maintain our customer database, ensuring all conversations and outcomes are recorded.

Hours
- Monday to Friday 09:00-17:00

No Remote working

**Salary**: £18,500.00-£22,000.00 per year

**Benefits**:

- Casual dress
- Company events
- Company pension
- On-site parking

Schedule:

- Monday to Friday

**Experience**:

- Customer service: 1 year (preferred)

Work Location: In person



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