Parts Advisor

4 weeks ago


Buckingham, United Kingdom Bennett and Game Recruitment LTD Full time
Parts Advisor Job Overview

As a Parts Advisor at Bennett and Game Recruitment LTD, you will be responsible for handling incoming customer calls and emails regarding parts inquiries. You will assist customers by identifying parts, providing prices, and checking availability. Your role will also involve preparing parts orders for picking, collection, and delivery. Additionally, you will monitor and maintain stock levels according to established processes. You will collaborate with the team to ensure smooth departmental operations. You will advise customers on the best value options for service parts. You will place orders using the manufacturers' systems. You will maintain close communication with service engineers, internal departments, suppliers, and customers to update them on parts requests. You will process parts invoices and allocate them to jobs for service counter and trade sales. You will conduct stock checks and audits, resolving any discrepancies internally or with suppliers.

Parts Advisor Job Requirements

Experience in a similar customer service role, ideally in a Parts environment. You will be happy to work some Saturday mornings on a rota basis and extended hours at peak times of year.

Parts Advisor Salary & Benefits

Salary: £6.40 - £13.50 per hour with overtime available (Apprenticeship available). Working hours: Monday - Thursday 8am-4.30pm, Friday, 8am-3.30pm with half hour for lunch, basic 39 hour week. Overtime available (Sat at time and a half, Sunday - at double time, bank holiday Monday - at double time & day in lieu). Holiday Package 24 days + 8BH. Life Assurance including dependent's pension. Ongoing training as required. Pension - 3% employee contribution and 7% employer contribution.

Bennett and Game Recruitment LTD are acting as a Recruitment Agency in relation to this vacancy.
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