General Administrator

2 weeks ago

London, United Kingdom PatientFirst Social Enterprise Full time

PFSEs Values At PFSE we believe in excellent care at the heart of the community. We encourage and expect all staff to actively promote and adhere to the Trusts values in every aspect of their work. Inclusive: We respect and value diversity and believe everyone should receive the same standard of remarkable care. Quality: We aim for excellence and continuous improvement.

We welcome feedback on how our service could be improved. Care: We ensure that everyone who uses our service receives the highest level of care. Respect: We treat everyone with kindness. We respect and value the diversity of our service users and staff.

The post holder may be required to carry out other duties commensurate with role and competence. Policies and Procedures: The post holder is required to familiarise themselves with all PFSE policies and procedures and to comply with these at all times. Confidentiality and Data Protection: The post holder must maintain the confidentiality of information about patients, staff and other health service business and meet the requirements of the Data Protection Act (1998) at all times. The post holder must comply with all PFSE information and data protection policies at all times.

The work of a NHS Trust is of a confidential nature and any information gained by the post holder in their role must not be communicated to other persons except where required in the recognised course of duty. Health and Safety: Employees must be aware of the responsibilities placed on them under the Health and Safety at Work Act (1974) and must follow these in full at all times, including ensuring that they act in line with all agreed procedures at all times in order to maintain a safe environment for patients, visitors and colleagues. Equality and Diversity PFSE is working towards equality and has policies relating to the equality of opportunity in employment and service delivery. All staff are expected to comply with these policies.

**Use of Technology**: PFSE makes use of computer technology. The majority of employees (both clinical and non-clinical) should expect to use automated information systems in their work in order to improve quality and co-ordination of services, and to enable faster and more certain communication within the organisation. Necessary training will be provided. No Smoking Policy: PFSE operates a no-smoking policy, in line with Government legislation.

This applies to all staff, visitors and patients. It is a condition of employment for staff that they do not smoke whilst on duty or while wearing PFSE identification or anywhere on PFSE sites. This includes electronic cigarettes. Whilst we do not discriminate against employing smokers, they are expected to adhere to this policy and all prospective employees should be aware of this.

**Professional Registration**: All employees who are required to be a member of a professional body are required to hold relevant registration and must comply with the standards and guidelines of their professional practice, education and conduct and must act at all times within the boundary of the code of conduct. Infection Prevention and Control: Infection Prevention and Control is everybody's responsibility. All staff, both clinical and non-clinical are required to adhere to PFSEs Infection Prevention and Control policy and make every effort to maintain high standards of infection prevention and control at all times thereby reducing the burden of health-care associated infections. Safeguarding Children, Young People and Vulnerable Adults: PFSE is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment.

Rigorous recruitment checks are carried out and successful applicants may be required to undertake an Enhanced Disclosure via the Disclosure and Barring Service (DBS). Quality: Excellent care at the heart of the community is our Trust vision. To make sure our care meets this high standard all staff must ensure that the three themes quality care is provided in every encounter they have with our patients. The three themes are safe care, effective care and patient-centred care.

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