Student Experience
3 weeks ago
Working within the Teaching Support Team, you will provide administrative support for a range of learning and teaching activities to ensure the smooth operation of the Department. You will focus on supporting the assessment process, and processes relating to academic scrutiny alongside student experience activities such as intro week and co-ordinating module choices. Working closely with academic colleagues, Senior Assessment Officer and other members of the Learning and Teaching Support Team, you will carry out administrative procedures relating to student progression, assessment and welfare, including registration, welcome activities and graduation. You will provide individual advice to students, and coordinate the administration for the department’s provision for students with extenuating circumstances. You will proactively monitor student engagement and progress, working with academic colleagues to instigate early interventions where appropriate and making referrals to the Wellbeing Service and other departments. You will deputise for and assist the Senior Student Experience Officer in timetabling processes.
You will have experience of working in an administrative role in a busy office environment and of supporting and providing personalised advice to students, ideally within Higher Education. You will have exceptional professional interpersonal skills and the ability to deal sensitively and appropriately with confidential information. You will be able to work closely and collaboratively with colleagues while exercising a great deal of personal initiative and decision-making. In addition, you will have excellent numeracy skills, attention to detail and the ability to maintain accuracy when working under pressure.
We are committed to exploring flexible working opportunities which benefit the individual and University.
We’re one of the best not-for-profit organisations to work for in the UK. The University’s Total Reward Package includes a competitive salary, a generous Pension Scheme and annual leave entitlement, as well as access to a range of learning and development courses to support your personal and professional development.
We build teams of people from different heritages and lifestyles from across the world, whose talent and contributions complement each other to greatest effect. We believe diversity in all its forms delivers greater impact through research, teaching and student experience.
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