Student Experience Administrator

1 month ago


Sheffield, United Kingdom Clear Links Support Full time

**Please submit a cover letter alongside your CV.**

**Closing date 9am 24/07/2023**

Salary starts at £22,000 with possible progression to £25,750.

Work in a fast paced, friendly environment, in a growing team based on Ecclesall Road in Sheffield. Flexible home-working is offered upon successful completion of probationary period.

We have an exciting opportunity for someone with a passion for supporting students, who wants to make an impact on the student experience.

The role of the Student Experience Specialist is to enhance the experience of all students who receive support through Clear Links. You will make initial contact with all students, so will be positive and knowledgeable about the support that is available.

Clear Links are looking to recruit a person who possesses the following qualities:

- a genuine passion for supporting students
- confidence in making both inbound and outbound calls to students
- high attention to detail
- a focus on student experience
- highly confident
- excellent communication skills
- a friendly, positive and professional demeanour

The role involves the following responsibilities:

- being the initial contact point for students
- ensuring students have the necessary support in place
- being responsible for proactively contacting a group of students on a regular basis to ensure that they receive an efficient and effective service
- identifying and working on improvements to student engagement
- working effectively as part of a team

Clear Links is the largest specialist provider of support workers to students in the UK. We offer ongoing training, a pleasant office environment, generous holiday allowance, annual pay reviews. We are a friendly and collaborative team of people. Some travel maybe required.

**Job Types**: Full-time, Permanent

**Salary**: From £22,000.00 per year

**Benefits**:

- Casual dress
- Company pension
- Cycle to work scheme
- Life insurance
- On-site parking
- Private medical insurance
- Sick pay
- Work from home

Schedule:

- Monday to Friday

**Education**:

- Bachelor's (required)

Work Location: Hybrid remote in Sheffield, S11 8NX

Application deadline: 24/07/2023



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