Coordinator - Intake Management

7 months ago

Cirencester, United Kingdom St. James's Place Full time

St. James's Place (SJP) works in partnership to plan, grow and protect our clients’ financial futures. We deliver personalised, face-to-face financial advice to our clients, who trust us to manage their money to reach their goals. We provide this service via the Partnership, a network of qualified, expert advisors. We put financial wellbeing and responsible business choices at the heart of everything we do. We believe in the value of difference and know that diverse teams can help us problem solve and innovate for clients.

We look for people to join SJP to make an impact and to contribute to our culture which is based around long term relationships, doing the right thing, and being the best version of ourselves.

**Location**: Cirencester Office

**Workplace Type**: On-Site

**Employment Type**:Permanent

**Seniority**:Entry Level

The main purpose of the role is to be responsible for the organisation and delivery of programme events across the first 4 terms of the Early Years programme, whilst building and developing strong relationships with recruits and acting as main point of contact of multiple intakes over the period of a year.

You will ensure recruit experience is not compromised by proactively planning ahead, keeping key stakeholders advised of changes and effective problem solving.

**What you’ll be doing**:

- Having full ownership and accountability for the organisation, consistency & timely delivery of events, both virtual and face to face across the first 4 terms of the Early Years programme.
- Supporting the Academy Training Consultants and Managers with the scheduling of events, communicating with recruits and resolving unexpected issues through pragmatic solutions.
- Building and maintaining internal and external relationships, including with Partners and Advisers.
- Loading Learning & Development content onto the system in a timely manner and working with the Team Manager - Intake Management to oversee budget and expenses for each event.
- Using initiative to flag suggestions for process improvement and supporting other team members with cover as and when required.

**Who we’re looking for**:
**An expert administrator with strong organisational skills and the following**:

- Strong IT capability including Microsoft Office skills: Word, Excel & PowerPoint.
- Ability to build positive relationships, internally and externally and with excellent written and verbal communication skills, appropriate to all levels.
- High attention to detail, working with accuracy and precision, prioritising own workload.
- A varied and extensive knowledge of how all the different roles operate within Early Years and the wider Operating Model.

**Special Requirements**
- Travel or overnight stays will be required to attend intake events.

**What's in it for you?**
- Private Medical - up to family cover paid for by Company
- via BUPA.*
- Meaningful protection benefits with real value, such as 10X life cover, PHI, and critical illness.*
- Non-Contributory Pension - 10% (increasing with length of service up to 15%) with further pension matching.
- Parental leave - 6 months full pay
- 28 days holiday entitlement plus bank holidays (based on full-time equivalent) with the option to buy up to an additional 5 days holiday
- Not applicable to Fixed-Term Contracts (standard uplift applies in lieu of the protection benefits)

**Flexible Working**
We know that everyone works best in different ways, at different times and in different environments. We have introduced a hybrid working policy to provide greater flexibility for part-time work, job-sharing, remote working, and flexibility on hours. Our people are encouraged to work in a flexible way that suits their lifestyle, so please ask the question and start a conversation

**Reasonable Adjustments**

**What's next?**

Our team will be in touch. As a business regulated by the FCA we would advise you to familiarise yourself with the conduct regulations and in particular consumer duty obligations prior to an interview with SJP.

LI-ONSITE

LI-LW1

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