Front of House Supervisor

6 months ago


Edinburgh, United Kingdom FreshMex Full time

**Job description**

At FreshMex, we pride ourselves on our brand & passion for fresh food. If you love working in hospitality, have excellent communication skills, love life to the full & are looking for a structured career, FreshMex could be the place for you.

We're looking for a hands-on, passionate & energetic Front of House Supervisor to join our growing company & experienced existing team.

**Supervisor - Front of House**

**Role**:full-time (35 - 40 hours) and working on a schedule basis with rotating weekends off.

**Pay**: £12.75 per hour + Tips

**Reports To**: Restaurant Manager

**Job Overview**:

- Facilitating a positive customer experience and ensuring high standards are maintained when it comes to customer service and satisfaction.

Help to ensure the smooth running of front of house area: from takeaway till to restaurant pass
- Issue instructions in preparing, cooking and portioning well-prepared meals
- Overseeing food pass and ensuring standards are met at all times.

**Responsibilities and Duties**:

- Able to manage the Front of House team and plan duties according to demand
- Assist front of house team with training and service
- Liaise with Restaurant and kitchen teams to ensure customer satisfaction and smooth service
- Undertake checks on food standards
- Ensure stock levels are well maintained
- Read food orders and portion, plate and bag food for Restaurant, Takeaway and Deliveroo sales.
- Maintain a clean and orderly front of house area
- Ensure all food and other items are stored properly & no cross contamination exists.
- Comply with sanitation & hygiene guidelines
- Escalate any customer, HSE, staff or other issues to the manager where appropriate for resolution

**Skills needed OR willing to learn**:

- Proven experience in front of house role
- Proven experience in a leadership position or in a senior role.
- Able to follow set procedures and menus
- Knowledge of health and safety rules in a restaurant (HACCP, COSHH, fire safety etc)
- Able to operate and maintain basic equipment & utensils
- Knowledge of food service in busy environment - in-house and takeaway
- A strong team player with good communication skills
- Confidence to engage with customers when preparing meals or over the phone
- Availability to work different shifts, including weekends if required
- Patient with an ability to stay positive under pressure

**Job Types**: Full-time, Permanent

**Salary**: £12.75 per hour + Tips

**Job Types**: Full-time, Permanent

Pay: £12.75 per hour

Expected hours: 30 - 40 per week

**Benefits**:

- Company pension
- Discounted or free food
- Employee discount
- Referral programme

Supplemental pay types:

- Bonus scheme
- Performance bonus
- Tips

Work Location: In person

Reference ID: Front of House Supervisor - Edinburgh



  • Edinburgh, Edinburgh, United Kingdom German Doner Kebab Full time

    Job Title: Front of House SupervisorJob Summary:We are seeking a highly motivated and experienced Front of House Supervisor to join our team at German Doner Kebab. As a Front of House Supervisor, you will be responsible for leading the Front of House team to deliver exceptional customer service and maintain a clean and welcoming environment.Key...


  • Edinburgh, Edinburgh, United Kingdom German Doner Kebab Full time

    Job Title: Front of House SupervisorJob Summary:We are seeking a highly motivated and experienced Front of House Supervisor to join our team at German Doner Kebab. As a Front of House Supervisor, you will be responsible for leading the Front of House team to deliver exceptional customer service and maintain a clean and welcoming environment.Key...


  • Edinburgh, Edinburgh, United Kingdom German Doner Kebab Full time

    Front of House Supervisor RoleAs a Front of House Supervisor at German Doner Kebab, you will be responsible for leading the Front of House team to deliver exceptional guest service and maintain a clean and welcoming environment. Your key responsibilities will include:Overseeing and managing the Front of House area to ensure guest service meets company...


  • Edinburgh, United Kingdom Bannatyne Full time

    **Front of House Supervisor**: Location Edinburgh Department: Front of House / Reception Job type: Permanent **Salary**: 11.20 Job ref: 025637 Published: 26 minutes ago Job Title : Front of House Supervisor Hours : 40 Hours across 5 days Rate of Pay : £11.20 per hour Location : Edinburgh About the Role We are currently looking for a Front of House...


  • Edinburgh, United Kingdom Scran Bistro Full time

    Front of House Supervisor **Duties**: - Oversee the daily operations of the front of house staff, including bartenders, servers, and hosts/hostesses. - Ensure excellent customer service and guest satisfaction. - Manage seating arrangements to optimize capacity and minimize wait times. - Train and supervise front of house staff, providing guidance and...


  • Edinburgh, United Kingdom Pizza Geeks Full time

    Pizza Geeks are searching for a front of house supervisor to join our team in Haymarket. Experience in a front of house hospitality environment is required for this role, ideally in a supervisory position. 40 hours / week with the opportunity to work 4 day weeks. Must be available evenings and weekends. **Duties will include**: - Table service for...


  • Edinburgh, United Kingdom House of Hearing Full time

    Scotland's leading provider of Audiology and Aural care services is recruiting for a Front of House Administrator. Key Skills and Qualities: - Previous customer service experience with a strong client focus. - Excellent verbal and written communication skills. - Ability to work independently and as part of a team. - Able to multitask and prioritize. -...


  • Edinburgh, United Kingdom FreshMex Full time

    **Job description** At FreshMex, we pride ourselves on our brand & passion for fresh food. If you love working in hospitality, have excellent communication skills, love life to the full & are looking for a structured career, FreshMex could be the place for you. We're looking for a hands-on, passionate & energetic Front of House Supervisor to join our...


  • Edinburgh, United Kingdom FreshMex Full time

    **Job description** At FreshMex, we pride ourselves on our brand & passion for fresh food. If you love working in hospitality, have excellent communication skills, love life to the full & are looking for a structured career, FreshMex could be the place for you. We're looking for a hands-on, passionate & energetic Front of House Supervisor to join our...

  • Front of House

    5 months ago


    Edinburgh, United Kingdom Chop House Full time

    **Roles Available: Part Time Front of House Team Member - Bruntsfield Chop House** We are looking for part time team members to join the front of house team on either the bar or floor. In order to join the team at Edinburgh's #1 steak house you'll need to have a bubbly personality, great service skills and experience working in a similar role would be...


  • Edinburgh, Edinburgh, United Kingdom German Doner Kebab Full time

    Job Title: Front of House SupervisorAbout the Role:We are seeking a highly skilled and motivated Front of House Supervisor to lead our team at German Doner Kebab. As a key member of our restaurant's management team, you will be responsible for delivering exceptional customer service, maintaining high standards of quality control, and ensuring seamless...


  • Edinburgh, United Kingdom DINE MURRAYFIELD Full time

    **DINE MURRAYFIELD** (Permanent, Full Time position, Workplace pension) **FRONT OF HOUSE SUPERVISOR** Dine Murrayfield is a small 30-seater neighbourhood restaurant near Murrayfield Stadium, which opens everyday from 8:30am, serving breakfast, lunch, and evening meals. We are looking to recruit a permanent **FULL TIME** member of staff to join our...


  • Edinburgh, United Kingdom Hula Juice Bar & Cafe Full time

    Hula is looking for a Front of House Supervisor! **Must have barista experience** Hula was established in 2007 and since then it has grown to become a cornerstone of healthy eating in Scotland. Smoothies, Açai bowls, wraps, coffees & coffees again! We aim to be as good as possible with the environment, a healthy working place for our team and a fun place...


  • Edinburgh, United Kingdom Dean Banks at the Pompadour Full time

    **3AA rosettes | Michelin Guide** **Front of House Supervisor | Dean Banks at the Pompadour | Edinburgh** We are on the hunt for a supervisor to join Dean Banks at the Pompadour. We are looking for someone with amazing people skills, natural charisma and a passion for food and drink. But first of all, here is a little bit about us. Dean Banks’ latest...


  • Edinburgh, United Kingdom Dean Banks at the Pompadour Full time

    **3AA rosettes | Michelin Guide** **Front of House Supervisor | Dean Banks at the Pompadour | Edinburgh** We are on the hunt for a supervisor to join Dean Banks at the Pompadour. We are looking for someone with amazing people skills, natural charisma and a passion for food and drink. But first of all, here is a little bit about us. Dean Banks’ latest...


  • Edinburgh, United Kingdom The Urban Fox Full time

    The Foxes of Edinburgh are looking to add a talented and driven front of house supervisor to our team at The Urban Fox! We have three venues across Edinburgh: The Urban Fox (19-21 Causwayside), New Town Fox (2 Dundas Street) and Fountainbridge Fox (85-87 Fountainbridge). At The Urban Fox we are food and cocktail driven with a great chemistry between FOH and...

  • Front of House Staff

    5 months ago


    Edinburgh, United Kingdom Chop House Full time

    **Roles Available: Part Time FOH (16 hours Flex) - Leith Chop House** The Chop House is one of Edinburgh's premier independent restaurant groups with three sites across the city. Sites are located in Leith, Bruntsfield & Market Street. We are looking for part time members to join the front of house team on either the bar or floor. In order to join the team...


  • Edinburgh, Edinburgh, United Kingdom German Doner Kebab Full time

    Job Title: Front of House Team LeadJob SummaryWe are seeking an experienced Front of House Team Lead to join our team at German Doner Kebab. As a Front of House Team Lead, you will be responsible for leading our Front of House team to deliver exceptional guest service and maintain high standards of quality and cleanliness.Key ResponsibilitiesLead the Front...


  • Edinburgh, United Kingdom Grand Café Full time

    Who we are? The Scotsman Group is Scotlands largest and most diverse hospitality group, with a collection of over 40 venues across Scotland including bars, restaurants, hotels and more. We are looking for an experienced and talented Food & Beverage Supervisorto join our fantastic venue. What is in it for you? As part of Scotsman Hospitality, you will have...

  • Front of House

    6 months ago


    Edinburgh, United Kingdom FreshMex Full time

    We pride ourselves on our fun and friendly team, vibrant brand & delicious fresh food. If you love working with an incredible team, have great personality and excellent communication skills, FreshMex could be the place for you! We're looking for fun, friendly and capable Front of House members to join our growing company & experienced existing team. Team...