Operational Support Officer

4 weeks ago

Brighton and Hove, United Kingdom Brighton & Hove City Council Full time

**Operational Support Officer**: Posted on 13 June 2023 Apply
- Directorate BHCC: Governance, People & Resources
- Salary £23195 - £23620
- Contract Permanent

**Location**:
Brighton

**Job Summary**:
- Job reference- orbis/TP/2214/33777-
- Positions available- 1-
- Working hours- 37-
- Closing date- 3 July 2023-
- Job category- Administration & Clerical-
- Organisation- Brighton & Hove City Council**Job introduction**:
Brighton & Hove City Council - Operational Support Officer role

We have a vacancy in the admin support office of the WRBS service at Brighton & Hove City Council.

The department encompasses Welfare, Benefits, Council Tax and internal finance teams including Payroll. We are looking for an experienced admin support officer to join this small team to support the operational needs of this large and diverse service.

**Interview date**: To be confirmed

**About the role**:
The WRBS (Welfare, Revenues & Business Support) operational support team manage the communications received from customers and prioritise it by impact to ensure it reaches staff in a timely and secure manner. They also manage stock control and the general flow of information coming into the department in line with data protection and audit compliance.

The main areas of responsibility are:

- Handling post and information securely, ensuring it reaches the intended recipient
- Scanning and indexing all the incoming correspondence and documents
- Purchasing of goods and services for WRBS teams
- Providing first line operational support in relation to Revenues & Benefits office administration.

We have a flexible working environment and a strong, supportive team ethic. It’s always busy, so working as a team to process lots of information efficiently is essential. If you meet these requirements and feel you have the skills to be part of this evolving team we would like to hear from you.

**Additional information**:
Your starting salary will be pro rata if the above position is less than 37 hours or term-time.

We are a workplace that supports flexibility and employee wellbeing in the way we work whilst providing the best service for our customers. Team and service working arrangements are designed to support both employee work life balance and team collaboration. These would be part of your individual working arrangements alongside any personal preference agreed with your manager in advance of joining.

For more information about our values and the benefits of working at the council, visit Why work for us (brighton-hove.gov.uk)

**Company information**:
**Encouraging a diverse workforce**

Find out more about our commitment to being a fair and inclusive place to work where everyone can achieve their potential by reading about our fair and inclusive actions, our anti-racism strategy and the work we are doing to encourage a diverse workforce (brighton-hove.gov.uk).

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