Customer Service Administrator
1 week ago
As **Customer Service Administrator**you will be working as part of a supportive team who deliver first class service to their customers. The role is full time and permanent working onsite in their Brackley office. The company have been establishedsince 2010 and has grown to over 300 locations. Hours are Monday to Friday 8.30 am to 5.00 pm and offering a starting salary of £23,500. This role will suit a customer service professional who wants to grow with the business.
Purpose of the role:
To deliver high levels of customer service working with major corporate accounts. The role is busy and varied and involves interacting with customers on a daily basis.
**Key Accountabilities for The Customer Service Administrator**:
- Creating, organising and maintaining job records
- Inbound and outbound call handling
- Resolving any complaints
- Contract renewals
- Liaising with customers daily basis providing updates, quotes, work orders, answering any queries
- Portal management
- Organising quotes
- Scheduling invoices
- Uploading and processing orders
- Liaising with internal teams - accounts, sales and tendering
- Credit control for key accounts
**Key Skills Required for the Customer Service Administrator**:
- Solid administration skills
- Highly organised with excellent levels of attention to detail
- Adaptable in a changing environment
- Credit control experience
- Strong IT skills
**What's in it for you?**
A starting salary of £23,500, Mon - Fri 8.30 - 5.00 pm (30 mins break). The role is office based, plus bank holidays, pension, eye care vouchers and more
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