Call Centre Advisor
4 weeks ago
**Call Centre Advisor**
THORPE PARK Resort, Staines Road
Chertsey, SURREY, KT16 8PN
United Kingdom
We’re on the lookout for Call Centre Advisors to join the team at our central Midway Customer Contact Centre based in Chertsey, Surrey on a part-time basis.
**Please be aware that this role is not part of Thorpe Park Resort and is based in a call centre next door to the theme park**
**What you need**
- Excellent interpersonal skills with a polite, eloquent, and out-going demeanour
- The confidence and ability to engage with colleagues across our business and with our guests
- Previous call centre experience in a fast-paced environment (desirable)
- Great Microsoft skills and the ability to pick up new systems quickly and easily
- Bags of personality with plenty of initiative
You’ll be providing answers to questions and enquiries, giving information and advice, placing guest orders via the dedicated booking system, or resolving guest complaints and problems in a proactive, solutions focused way.
Every guest is different, so you’ll identify each guests’ individual needs, making sure to clarify information, research every issue, and provide a solution. Despite handling a high call volume and maintaining a rapid response rate
This is a part-time contract working any 3 days out of 7. Due to the 7-day nature of the business this would include weekends and bank holidays as required We are currently recruiting for both permanent and seasonal staff.
**What’s in it for you?**
Alongside working together with a great team to deliver phenomenal results, you’ll also receive:
- Fortnightly pay at £10 per hour
- 25% discount in our retail shops and restaurants and 40% off LEGO online
- Merlin Magic Pass - giving you free tickets to all our attractions worldwide for you, your family, and friends every year
- Discounted rates at Merlin hotels all over the world
- Hotel stay discounts
**Everyone Matters at Merlin.**
At Merlin we welcome the world to our magical attractions and resorts every day and we want to reflect that same multicultural mix inside our business too. We strive to create an inclusive and diverse workplace where people can be themselves, have the same opportunities and thrive together. Because at Merlin, everyone matters Together, we work to create a workplace where everyone feels valued, no matter their age, race, gender, disability or sexual orientation. Although we understand that we'll always be learning and growing, we aim to be the most inclusive and flexible employer in our industry.
We have other current jobs related to this field that you can find below
-
Customer Service Advisor
3 weeks ago
Chertsey, United Kingdom THORPE PARK Resort Full time**Customer Service Advisor** THORPE PARK Resort, Staines Road Chertsey, SURREY, KT16 8PN United Kingdom We’re on the lookout for Customer Service Advisors to join the team at our central Midway Customer Call Centre based in Chertsey, Surrey. Please be aware that this role is not part of Thorpe Park Resort and is based in a call centre next door to the...
-
Customer Service Advisor
3 weeks ago
Chertsey, United Kingdom THORPE PARK Resort Full time**Customer Service Advisor** THORPE PARK Resort, Staines Road Chertsey, SURREY, KT16 8PN United Kingdom Are you looking for a seasonal job that’s full of FUN? We’re on the lookout for Customer Service Advisors to join the team at our central Midway Customer Call Centre based in Chertsey, Surrey. Please be aware that this role is not part of Thorpe...
-
HSE Advisor
5 days ago
Chertsey, United Kingdom Progressive Recruitment Full timeMy client is looking for a Health and Safety advisor for a new build Data Centre in Surrey. They will be looking for someone who is able to get their teeth stuck into the project, and have their boots on the ground. Good ops experience will be advantageous.- 9 month contract initially, option to extend - £350-£400 a day - ASAP start date What is required...
-
HSE Advisor
4 days ago
Chertsey, United Kingdom Progressive Remote Work Freelance Full timeMy client is looking for a Health and Safety advisor for a new build Data Centre in Surrey. They will be looking for someone who is able to get their teeth stuck into the project, and have their boots on the ground. Good ops experience will be advantageous.- 9 month contract initially, option to extend - £350-£400 a day - ASAP start date What is required...
-
HSE Advisor
6 days ago
Chertsey, United Kingdom Progressive Full timeMy client is looking for a Health and Safety advisor for a new build Data Centre in Surrey. They will be looking for someone who is able to get their teeth stuck into the project, and have their boots on the ground. Good ops experience will be advantageous. - 9 month contract initially, option to extend- £350-£400 a day- ASAP start dateWhat is required...
-
Guest Excellence Advisor
3 weeks ago
Chertsey, United Kingdom Midway Full timeRoles & Responsibilities: We’re on the lookout for Guest Excellence Advisors to join the team at our central Midway Customer Call Centre based in Chertsey, Surrey. Although this role is not a remote role, depending on if you work full or part-time, we can offer you days working from home after your probationary period! **Please be aware that this role is...
-
HSE Advisor
1 week ago
Chertsey, United Kingdom Progressive Recruitment Full timeMy client is looking for a Health and Safety advisor for a new build Data Centre in Surrey. They will be looking for someone who is able to get their teeth stuck into the project, and have their boots on the ground. Good ops experience will be advantageous.- 9 month contract initially, option to extend- £350-£400 a day- ASAP start dateWhat is required from...
-
HR Advisor
4 weeks ago
Chertsey, United Kingdom March Personnel Full timePosition: HR AdvisorLocation: ChertseySalary: Competitive day rate + bonus schemeDuration: OngoingHours: Monday-Friday, 9am-5:30pmOverview of a HR AdvisorJoin a global leading brand based in Chertsey to sit in the HR Business Partnering team, reporting to a Senior HR Business Partner who has overall responsibility. You will work alongside two other HR...
-
HR Advisor
4 weeks ago
Chertsey, Surrey, United Kingdom March Recruitment Full timePosition: HR Advisor Location: Chertsey Salary: Competitive day rate + bonus scheme Duration: Ongoing Hours: Monday-Friday, 9am-5:30pm Overview of a HR Advisor Join a global leading brand based in Chertsey to sit in the HR Business Partnering team, reporting to a Senior HR Business Partner who has overall responsibility. You will work alongside two other HR...
-
HR Advisor
4 weeks ago
Chertsey, United Kingdom March Recruitment Full timePosition: HR Advisor Location: Chertsey Salary: Competitive day rate + bonus scheme Duration: Ongoing Hours: Monday-Friday, 9am-5:30pm Overview of a HR Advisor Join a global leading brand based in Chertsey to sit in the HR Business Partnering team, reporting to a Senior HR Business Partner who has overall responsibility. You will work alongside two other HR...
-
HSE Advisor
4 days ago
Chertsey, Surrey, United Kingdom Progressive Full timeMy client is looking for a Health and Safety advisor for a new build Data Centre in Surrey. They will be looking for someone who is able to get their teeth stuck into the project, and have their boots on the ground. Good ops experience will be advantageous.- 9 month contract initially, option to extend - £350-£400 a day ASAP start date What is required...
-
HSE Advisor
6 days ago
Chertsey, Surrey, United Kingdom Progressive Full timeMy client is looking for a Health and Safety advisor for a new build Data Centre in Surrey. They will be looking for someone who is able to get their teeth stuck into the project, and have their boots on the ground. Good ops experience will be advantageous. 9 month contract initially, option to extend £350£400 a day ASAP start dateWhat is required from...
-
Sales Advisor
3 weeks ago
Chertsey, United Kingdom MyFirst Full timeAre you ready to kick-start an exciting career in sales within the world of car insurance? Look no further! MyFirst, a dynamic start-up car insurance broker specialising in young driver insurance, is on the hunt for passionate Sales Advisors to join our team at our farm-based site in the UK. **About Us**:At MyFirst, we're all about making insurance a breeze...
-
Customer Services Advisor
4 days ago
Chertsey, United Kingdom Ashford and St. Peter's Hospitals NHS Foundation Trust Full timeWe are currently looking for a Customer Services Advisor to join our Customer Services Team based at St. Peter's Hospital. The post is to provide a 24/7 Switchboard Service via an 8-week rota pattern, rostered hours are not negotiable, the job requires someone who is able to work days, nights, weekends and bank holidays, there is also an element of lone...
-
Customer Services Advisor
2 weeks ago
Chertsey, Surrey, United Kingdom Ashford and St. Peter's Hospitals NHS Foundation Trust Full timeWe are currently looking for a Customer Services Advisor to join our Customer Services Team based at St. Peter's Hospital.The post is to provide a 24/7 Switchboard Service via an 8-week rota pattern, rostered hours are not negotiable, the job requires someone who is able to work days, nights, weekends and bank holidays, there is also an element of lone...
-
Contact Centre Team Leader
3 weeks ago
Chertsey, United Kingdom Gateway Full timeWhat you'll bring to the team: Are you looking for a Team Leader job that’s full of FUN? Working here feels pretty outstanding and our guest experience team are fizzing with fun and a vital ingredient in the guest experience! **Please be aware that this role is not part of Thorpe Park Resort and is based in a call centre next door to the theme...
-
Service Advisor
4 weeks ago
Chertsey, United Kingdom AUTO SERVICE REPAIRS Full timeAn exciting opportunity has arisen for a sales-driven Service Advisor looking for an office based role, dealing with customers over the telephone looking to have repairs carried out on their vehicle. **Do you have a proven track record of hitting your sales targets?** **Do you have an interest in the automotive industry?** **Do you also have strong...
-
Sales Advisor
1 week ago
Chertsey, United Kingdom AUTO SERVICE REPAIRS Full timeAn exciting opportunity has arisen for a sales-driven Service Advisor looking for an office based role, dealing with customers over the telephone looking to have repairs carried out on their vehicle. **Do you have a proven track record of hitting your sales targets?** **Do you have an interest in the automotive industry?** **Do you also have strong...
-
Sales Advisor
4 weeks ago
Chertsey, United Kingdom MyFirst Full timeAre you ready to kick-start an exciting career in sales within the world of car insurance? Look no further! MyFirst, a dynamic start-up car insurance broker specializing in young driver insurance, is on the hunt for passionate Sales Advisors to join our team at our farm-based site in the UK. **About Us**:At MyFirst, we're all about making insurance a breeze...
-
Senior Support Worker
2 weeks ago
Chertsey, United Kingdom White Lodge Centre Full time**Senior Support Worker** Chertsey, Surrey **About Us** White Lodge enables those with disabilities, their families, and their carers to lead fulfilling lives. Supporting over 2,500 individuals across the country, we offer a diverse range of services for all ages and abilities. Our wonderful site in Chertsey houses three specialist buildings, each with...