![SWRAC](https://media.trabajo.org/img/noimg.jpg)
Apprentice Receptionist/administrator
4 weeks ago
At SWRAC Specialist Independent College we support individuals to thrive through real-life and relevant education programmes. We have an exciting opportunity for an Apprentice Receptionist / Administrator who will work towards Customer service practitioner
Level 2 (GCSE). this is a 12 month qualification.
Excellent rate of pay for apprentice level plus benefits.
You will be working with a friendly team to really make a difference to young people.
- Welcome learners, staff and on-site visitors, determine the nature of the business, and announce visitors to the appropriate team member or assist if appropriate
- Answer telephone calls, determine purpose of calls, and forward calls to the appropriate person
- Retrieve messages from voice mail and forward to the appropriate person
- Answer questions about the organisation and provide callers with address, directions, etc
- Monitor visitor access and ensure signing in and out procedures are adhered to
- Receive, sort and route post
- Maintain orders - chase, receive and distribute supplies for the centre
- Petty cash
- Monitor registers to ensure being completed
- Assist tutors with booking students on to their courses
- Assist tutors with chasing students who do not attend courses / absences
- Perform other clerical duties such as filing, photocopying, and collating
- Manage a job book for all ad hoc tasks that are requested by the team
- Set up and clean down refreshment areas daily
- Ensure general tidiness of reception areas etc
- Any other duties required by the management team
**What training will the apprentice take and what qualification will the apprentice get at the end?**
On and off job training will be provided by SWRAC and HIT Training will be the chosen apprenticeship training provider.
**What is the expected career progression after this apprenticeship?**
Our intention is to retain the Apprentice by offering them a permanent role and encourage them to work towards further qualifications with us.
**Job Types**: Full-time, Apprenticeship
**Salary**: £20,319.00 per year
**Benefits**:
- Additional leave
- Casual dress
- Company pension
- Health & wellbeing programme
Schedule:
- Day shift
- Monday to Friday
Ability to commute/relocate:
- Bootle, L20 3EF: reliably commute or plan to relocate before starting work (required)
**Education**:
- GCSE or equivalent (preferred)
Work Location: In person
Application deadline: 06/12/2023
Reference ID: Apprentice REC
Expected start date: 02/01/2024
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