Legal Executive
3 months ago
**A little bit about what we are looking for...**
Are you ready to lead a dynamic team, shape our neighbourhoods, and drive operational excellence? As the Legal Executive (ASB) at PA Housing, you will play a crucial role in enhancing the resident experience and fostering strong community relationships.
In this pivotal position, you will support the Head of Anti-Social Behaviour to ensure compliance with relevant laws and regulations within social housing.
As a dedicated professional, the Legal Executive (ASB) is responsible for managing legal aspects related to tenancy agreements, resolving disputes, and providing legal counsel to stakeholders. You will also oversee a small team of tenancy legal officers, with the primary objective of upholding tenant rights, maintaining property integrity, and mitigating legal risks.
This role focuses on driving change and service excellence, addressing failures, and conducting root cause analysis for continuous improvement. As a senior role requiring technical knowledge and experience, you will influence the strategic direction of the service based on the operational and legislative environment.
We embrace the future of work with our hybrid working model, offering you the flexibility to thrive in your role. You'll have the opportunity to blend the best of both worlds, spending approximately 2-3 days per week in the office with the remainder being from the comfort of your own home. However bear in mind during your probation and training, we may request more office presence to ensure you feel fully supported and equipped for success. Your well-being and confidence in your role are paramount to us, and we're committed to providing the flexibility you need to excel. Of course if you'd prefer to be in the office more, then that is completely fine with us too
**Your responsibilities...**
Customer Focus:
- Champion a customer-centric approach.
- Lead with our resident strategy, understanding our community; proactively anticipating and addressing resident needs.
- Cultivate stakeholder relationships to swiftly resolve issues and remove obstacles.
Operational Delivery:
- Own outcomes within the Tenancy Legal function, ensuring compliance throughout
- Provide expert legal guidance and support on tenancy, eviction proceedings, and enforcement matters.
- Represent PA in legal proceedings, including eviction cases and resident disputes as needed.
Strategic Thinking:
- Collaborate with other teams to align strategies.
- Ensure our Residents Strategy is central to our organisational goals,
- Shape and deliver our 'You and Your Neighbourhood' initiative, leaving your mark on our future.
Stakeholder Relationships:
- Build strong ties with residents, community groups, authorities, and stakeholders.
- Manage legal aspects of tenancy agreements, disputes, and counsel, whilst mediate disputes fairly among.
- Represent PA Housing at forums and meetings.
Team Leadership:
- Inspire, motivate, and develop your team members, promoting openness and honesty.
- Foster a positive, collaborative environment where ideas thrive, leading by example.
- Ensure team performance aligns with business objectives.
Performance Management:
- Ensure officers maintain policy-aligned case management, intervening promptly to assist residents and PA.
- Address performance or behavioural shortcomings and implement performance analysis and budget controls with input from finance and business insight teams.
- We recommend you read the full job description to get a really good understanding of what the role entails, you can find this as a downloadable attachment at the bottom of the advert._
You will be an experienced senior manager, who's worked within the dynamic world of housing and tenancy law. Leading and managing teams, projects, and budgets isn't just a jobit's your passion.
As a seasoned legal expert with a focus on anti-social behaviour and social housing, you bring a wealth of experience and a proven track record in navigating the complexities of tenancy law and legal compliance.
But here's what sets you apart: your knack for strategic planning and execution. You thrive on developing and implementing innovative strategies that drive success and redefine industry standards.
With your deep understanding of tenancy legislation, housing regulations, and landlord-tenant rights, you're not just a legal eagleyou're a beacon of clarity in a sea of complexity. Court proceedings, legal documentation, and dispute resolution? Consider them conquered.
What truly sets you apart, though, is your ability to connect with a diverse range of stakeholdersfrom residents to community groups to local authorities. Your commitment to high-quality service and satisfaction is unparalleled, making you a trusted partner in every interaction.
But here's the real kicker: you don't just settle for the status quo. You're a trailblazer, constantly seeking new ways to drive innovation and shake things up. By harnessing the
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