Sales Support Administrator

3 weeks ago


Denmead, United Kingdom Essential Recruitment Full time

**Brand new role based in Denmead as a Sales Support Administrator**

Our client based in PO7, Denmead is looking for a Sales Support Administrator to join the team with an immediate start required on a Temporary to Permanent contract.

**Benefits**:

- Supportive work environment
- Free parking
- Monday to Friday work
- Suitable working hours
- Temporary to Permanent role
- Competitive pay rate

**Pay rate**:

- £10.90 per hour

**Working hours**:

- Monday to Friday work

Rotating between 2 shift patterns of:

- 7:30am - 3:30pm / 9am - 5pm

**Duties**:

- Data Renewals.
- Sales and Repair Administration.
- Reception duties including greeting visitors, organise and order refreshments, buffets, setting up meeting rooms.
- General admin duties which may be allocated from time to time as and when required.
- Provide live telephone support to customers experiencing problems with software products.
- Log internal and external support calls on Jira within SLA bound response times - assign the calls to the relevant support team.
- Creation of Customer Weekly & Monthly Service Reports.
- Manage your own time and responsibilities to ensure you meet agreed targets and KPIs.
- Always work efficiently and effectively and recommend process improvements where appropriate.

**Experience required**:

- Excellent organisation skills and ability to prioritise.
- Ability to work under pressure and to deadlines.
- Proven ability to manage multiple tasks.
- Excellent written and verbal communication skills.
- Advanced in Microsoft office, including SharePoint and CRM packages.
- Strong IT skills able to operate a number of CRM/Software packages.
- Microsoft Office Intermediate
- Word, Outlook, Excel, PowerPoint.
- Excellent organisational, planning, prioritising, and time management skills.
- Ability to work quickly and efficiently while maintaining accuracy and attention to detail.
- Maths and English Level 2 or equivalent.
- Call Nathan on 01246 278 000 between the hours of 8am - 5pm Mon-Fri
- Text ‘**DENMEAD SALES**’ to 07825 785 296 for a call back.
- Register for a call back from a consultant here

**This vacancy is being advertised by Essential Recruitment (an employment business)


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