Fleet Coordinator

5 months ago

Walsall, United Kingdom South Staffordshire Plc Full time

**The Role**:
To support the Insurance Manager in providing a commercially focused, process driven Fleet Insurance claims service to the group.
- To record and report all motor insurance claims and notifications to the company approved insurers within 2 working hours of receipt of same.
- Keeping all records and documentation up to date for all motor fleet claims.
- Liaise with the company insurer to ensure all claims are handled in an effective and efficient manner.
- Liaise with the group company / driver to ensure all facts / documentation as gathered.
- Timely notification of total loss incidents to Fleet Services, Group Company and leasing providers.
- Ensure monitoring / cost control of the insurers approved repairer.
- Ensure accident repairs are monitored and coordinated in a timely manner.
- Attend quarterly claims meetings with insurers and brokers.
- Manage and build good working relationships with internal and external stakeholders.
- Regular communication with insurers, brokers, solicitors, approved repairers and group divisions.

**What You'll Need**:

- Ideally will have a customer service and/or administration background.
- Educated to GCSE Level
- Cert CII (although not essential must be working / or willing to work towards)
- Experience using Microsoft office (Outlook, Word, Excel, Powerpoint and Sharepoint).
- Excellent communication skills with the ability to work effectively with a range of stakeholders.
- Excellent attention to detail and problem-solving skills.
- Although an understanding of the motor insurance industry would be beneficial, this is not essential as full training will be provided.

**What You’ll Get in Return**
- A competitive salary up to £27,300, depending on your experience.
- 25 days holiday + bank holidays, free on-site parking, on-site gym, on-site nursery childcare
- Professional development opportunities to enhance your skills and knowledge, ensuring your continuous growth.

**About Us**:
You may not have heard of South Staffordshire PLC but we’re the group behind South Staffs and Cambridge Water, Office Watercoolers, Onsite and SSI, all businesses that face into the Water and Utilities market. With over 2500 employees across the UK, you're not just doing a job; you're starting a career.

**Joining South Staffordshire Plc means joining a team that values and invests in its employees. In return for your hard work and dedication, you can expect**:

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