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Photographer / Digital Expert, Porsche Centre

1 month ago

Norwich, United Kingdom Lind Group Holding Company Ltd Full time

We have a new and exciting opportunity for a Photographer / Porsche Digital Expert to join us at Porsche Centre Norwich.

Reporting directly to the Centre Principal, this new role within the Porsche network will take ownership and accountability for ensuring the entire online presence of the centre is maintained to the highest standards and the overall brand / marketing strategy expected by Porsche and LIND.

Here at Porsche Centre Norwich, we are proud of our fantastic new and loyal customer base, thanks to our excellent team and the customer journey which we have perfected over the last 2 years.

The purpose of this role is to continue to increase and improve customer satisfaction and brand loyalty through various digital marketing activities and managing the process of social leads through various online channels.

Creativity and an eye for fine detail are essential, as you will be in charge of refining our webpage and social media pages. You will find managing our social channels a satisfying challenge, whether you are creating original and on-brand responses to customer comments, initiating non-gimmicky quizzes and polls, or organising video contests that gauge customers’ ever-changing views, trends and attitudes.

**Key Responsibilities**:

- Ensure all Vehicles are photographed and advertised on our website within time parameters set out by the Centre Principal.
- Manoeuvring the vehicles around the site and offsite to capture best images
- Create video content for each vehicle that is added to our website
- Manage and maintain all digital platforms, Centre web page and social media channels with the latest up to date content, whilst working with our marketing team, always keeping in close alignment with PCGB guidelines.
- Monitor and respond to online customer comments (e.g. social media posts, reviews) in a timely, professional and brand adequate manner
- Drive customer satisfaction and positive 5* customer reviews to maintain our centre’s reputation
- Remain a digital expert by keeping up to date with online trends and utilising social media platforms to their fullest to support enquiry leads

**Ideal Attributes**:

- Personable, with the ability to adapt to your audience
- Highly influential and effective communicator
- Creative and collaborative by nature
- A true expert in all digital marketing activities and initiatives
- Drive and passion to succeed in a fast paced role and industry
- A genuine passion for customer care

**Essential**:

- A full clean driving licence
- Experience managing business social media platforms
- Experience working within a similar role, ideally within the automotive industry
- Knowledge of cars, ideally the Porsche brand

**Benefits Include**:

- Monday to Friday working week - 08.30 - 17.30
- 22 days holiday rising with service plus bank holidays
- Onsite Parking
- Employee Assistance Programme
- Staff discounts
- Ongoing support with Training and Development
- Health Care, powered by AXA

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