Sales Support

3 months ago


Norwich, United Kingdom Lind Group Holding Company Ltd Full time

Do you have a passion for Porsche?

We have an exciting opportunity for a Porsche Sales Support & logistics team member, to join our award-winning team at Porsche Centre Norwich.

Standard customer service is not enough here at Porsche Centre Norwich and we’re looking for someone who is reliable, self-motivated, flexible, with outstanding customer service who can actively promote and endorse the high standards and corporate image of Porsche at all times.

**Responsibilities include but are not limited to**:

- Reporting to the General Sales Manager & Retail Sales Managers
- Progress check Used & new cars, Oversee cosmetic preparation, alloys & bodywork.
- Maintain forecourt & Showroom Standards National-wide delivery & collection for handovers
- Liaise with the Sales Team on the requirements of deliveries every day.
- To move vehicles both on and off the Company premises and support the sales team in their requirements.
- Ensure all customers are dealt with in a courteous, helpful and professional manner.
- Provide assistance and information and pass on any customer comments or concerns to the Sales Team.
- Ensure the security and safety of the vehicle at all times and be fully aware of Company policy regarding accidents while driving under Company Insurance.
- To ensure that all vehicles on display have fully charged batteries and that this is recorded when done.
- To ensure that the compound is kept tidy and that all cars are parked effectively.
- To ensure that the customer, demo and front of showroom parking is kept tidy and that are always a minimum of three customer parking bays free.
- This includes even moving vehicles in for Service.
- To ensure that even though the customer may not have visited the Centre the interaction between our Driving team and the Customer ensures that the Customer Journey experience is complete.
- General sales support in all areas
- Experienced driver with an impeccable driving record
- Car dealership/motor trade experience preferable, but not essential
- Working knowledge of cars, ideally Porsche
- Excellent communication skills
- Professional attitude
- Punctual & reliable

**Benefits**:

- 22 days holiday rising with service plus bank holidays
- Onsite Parking
- Employee Assistance Programme
- Ongoing support with Training and Development
- Health Care, powered by AXA
- Being part of the renowned LIND family

We work closely with our team members to build their careers and highlight ever growing opportunities within the LIND family.



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