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Customer Services Specialist

3 months ago

Crewe, United Kingdom Air Products Full time

EU-UK-Crewe Millennium Gate

**Job Description and Qualifications**

**Who are we**

At Air Products, we specialise in Industrial Gas and we've been helping our customers to become more productive, energy efficient and sustainable for more than 80 years. We are seeking a customer service representative to join our customer focused friendly team.
- Our Customer Service Specialists work 37.5 hours a week between 8am - 5.30pm, Monday - Friday, Saturday 9am - 5pm (Rota’d).- Experience is beneficial to the role, however a willingness to learn, good communication skills and the ability to work well in a team will go a long way.**About the role**:

- Outbound task such as providing customer updates
- Helping customer place orders over the phone
- Administration work, including data input of customer information and products
- Ad hoc tasks to help with our business need

**A Few Things About You**:

- You’ve got a can-do attitude and are keen to leave customers with a positive experience
- You’ve got great listening and communication skills including a friendly telephone manner and you care about customers wanting to solve problems efficiently.
- You enjoy working as part of a team.
- You have good organisation skills.
- You can manage your time effectively

**Work From Home**:
Hybrid**What We Offer**:
At Air Products, we work in an environment where
- **diversity **is
- **essential**,
- **inclusion **is our
- ** culture**, and each person knows they
- **belong **and
- ** matter**

We offer a competitive salary and benefits package, a culture of respect, challenge, and innovation - with excellent opportunities for growth and development.
- If that sounds interesting, then come and discover, care, and accomplish by clicking APPLY now.

**Req No.**
- 41947BR

**Employment Status**
- Full Time

**Organization**
- Global Industrial Gases

**Business Sector / Division**
- Industrial Gases EMEA

**Region**
- Europe

**Country**
- United Kingdom