Customer Care Representative

2 weeks ago


Birmingham, United Kingdom Page Personnel - UK Full time

Exciting new vacancy
- Reputable organisation

**About Our Client**:
Our client is a large global company that operates across various markets worldwide. With a workforce of thousands of employees, they are known for their commitment to customer service and quality products.
- Responding promptly to customer inquiries.
- Single point of contact for customers across the UK and Ireland
- Maintaining a positive, empathetic and professional attitude towards customers at all times.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Keeping records of customer interactions, transactions, comments and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.

**The Successful Applicant**:
A successful Customer Care Representative should have:

- Excellent communication and interpersonal skills.
- Confident speaking with multiple consumers.
- Proven experience of a similar role within customer support.
- Organised and able to prioritise work load.
- Customer orientated
- Able to work as part of a team.

**What's on Offer**:

- A competitive salary range of £27,000 - £30,000 per annum.
- Great benefits package.
- Opportunities for professional growth and development within the retail industry.
- A collaborative and supportive work environment.
- The chance to work with a diverse team in a prestigious new office location.

Contact
- Danielle Hughes
- Quote job ref
- JN-032024-6376784
- Phone number
- +44 151 255 3756



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